Telecommunications Service Operations Management reference

Several types of components are installed with Telecommunications Service Operations Management applications and plugins.

• System components installed with Telecommunications API notifications
  Administrators can assign user roles to grant access to the API notification database tables. The following standard roles for the Topic [sn_api_notif_mgmt_topic] and Topic Subscription [sn_api_notif_mgmt_subscription] tables are included in the ServiceNow system.
• System components installed with Nokia Altiplano
  System properties control how the connector operates, including discovery options and performance settings.
• System components installed with Telecom Discrepancy Identification & Reconciliation
  The system properties are part of the TSOM Visibility plugin (sn_tsom_core) and control the Telecom Discrepancy Identification & Reconciliation log (TSOM CMDB Audit). The TSOM Visibility plugin serves as an enabler for the TSOM Visibility applications, containing logic that is shared across the Telecom Discovery and Telecom Discrepancy Identification & Reconciliation solution.
• Cisco Meraki Service Graph Connector API Endpoints
  The Service Graph Connector for Meraki integrates Cisco Meraki Dashboard API data into ServiceNow AI Platform®Configuration Management Database (CMDB). This document details the API endpoints used and how data flows through the system.
• Fortinet Service Graph Connector API Endpoints
  The Service Graph Connector for Fortinet integrates Fortinet Dashboard API data into ServiceNow AI Platform®Configuration Management Database (CMDB). This document details the API endpoints used and how data flows through the system.