Mapping Nokia Altiplano CIs and Relationships in CMDB

  • Release version: Zurich
  • Updated July 31, 2025
  • 5 minutes to read
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    Summary of Mapping Nokia Altiplano CIs and Relationships in CMDB

    The Service Graph Connector (SGC) for Nokia Altiplano enables ServiceNow customers to map discovered physical and logical network resources from Nokia Altiplano into telecom-aligned Configuration Item (CI) classes within the CMDB. This facilitates consistent service modeling, comprehensive visibility into chassis-level components, and automation of both physical and logical relationships. The connector leverages the Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE) to ensure accurate CI classification and insertion, supporting a clean, normalized, and vendor-agnostic CMDB.

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    CI Mapping and Relationships

    The connector classifies Nokia Altiplano components into specific CMDB tables representing physical and logical layers, enabling end-to-end traceability and relationship management:

    • OLT (Optical Line Terminal): Represented by cmdbciopticallineterminal, contains slots and logical network interfaces.
    • ONU/ONT (Optical Network Unit/Terminal): Represented by cmdbciopticalnetworkterminal or cmdbciopticalnetworkunit, contains network interfaces; classification is configurable via system property.
    • Slot: cmdbcicontainerslot, denotes chassis slots, containing interface cards such as LT/NT, PSU, and fans.
    • Subslot: cmdbcicontainersubslot, represents subcomponents within interface cards, typically housing transceiver cards.
    • Interface Card: cmdbciinterfacecard, includes LT/NT cards, transceivers, and control units, which can contain subslots and network interfaces.
    • Network Interface: cmdbciniinterface, covers physical ports (PON, Ethernet) and logical ports (VLAN), organized under interface cards or ONU/ONT.
    • Logical Connection: cmdbcinilogicalpath, models logical paths such as PON or VLAN connecting OLT and ONU, with references to terminating network interfaces.
    • IP Address: cmdbciipaddress, represents IP addresses owned by the corresponding OLT device.

    Key relationship types:

    • Containment (e.g., OLT contains Slots, Slots contain Interface Cards, etc.)
    • Logical connections terminated by network interfaces
    • Logical paths such as VLAN consuming PON paths
    • Ownership of IP addresses by OLT devices

    Supported Models and Customization

    The connector supports pre-defined models across equipment, holders (slots), cards, interfaces, and logical connections that align with telecom standards:

    • Default Nokia models include Nokia Lightspan MF-2 for OLTs and manufacturer-specific ONU/ONT devices.
    • Slots include Traffic Slot, FAN Slot, Power Slot; Subslots include SFP Subslot.
    • Network cards and interfaces are matched by discovered model names, manufacturers, and port bandwidths.
    • Logical network connection models include PON Access Path and VLAN Path.

    If a discovered model is not found in the CMDB model tables, the connector automatically creates a new model or categorizes the CI as Network Gear by default.

    Customers can customize model names and mappings using the Altiplano extension point (snsgcaltiplano.AltiplanoCustomizedModels), allowing alignment with their specific environment.

    Model Transformation for Slots and Subslots

    During data ingestion, discovered slot and subslot model names from Nokia Altiplano are transformed into standardized CMDB model categories to ensure consistent classification:

    • Slot components like fans, power, and traffic slots are mapped to the Slot category.
    • Subslot components like SFP cages are mapped to the Subslot category.

    This transformation is embedded in the data source script for accurate and normalized CMDB entries.

    CI Relationship Structure and Traceability

    The connector establishes detailed hierarchical relationships from OLT devices down through slots, interface cards, subslots, and network interfaces to connected ONU/ONT devices and logical connections. This structure supports end-to-end traceability and service visibility:

    OLT (cmdbciopticallineterminal)├── Slot│ ├── Interface Card (LT/NT)│ ├── Subslot│ ├── Interface Card (Transceiver)│ └── Network Interface (PON port)├── Logical Connections (PON/VLAN) → Connected to →└── ONU/ONT (cmdbciopticalnetworkterminal) └── Network Interface (ONT port)

    This comprehensive mapping enables ServiceNow customers to maintain an accurate, normalized CMDB with detailed physical and logical network resource representations, facilitating improved service modeling, visibility, and automation in telecom environments using Nokia Altiplano data.

    Use the Service Graph Connector for Nokia Altiplano to map discovered physical and logical network resources to telecom-aligned Configuration item (CI) classes in the CMDB. The connector supports consistent service modeling, visibility into chassis-level components, and automation of logical and physical relationships.

    To confirm accurate CI classification and insertion, the connector uses the Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE).

    The connector classifies and relates discovered CIs using telecom-specific models based on device type, function, and chassis structure. This helps maintain a clean and normalized CMDB across vendors. Discovered model names from Nokia Altiplano are automatically transformed into ServiceNow standard model identifiers and categories for slot and subslot components.

    CI mapping and relationships

    The following tables describe how Altiplano CIs are represented in the CMDB and how they relate to each other across physical and logical layers.
    Table 1. CMDB CI Mapping and Relationships (Physical Layer)
    CI Type CMDB Table Description and Relationships
    OLT CI cmdb_ci_optical_line_terminal Represents the OLT device. Contains Slot CIs and Logical Network Interface CIs.
    ONU/ONT CI cmdb_ci_optical_network_terminal or cmdb_ci_optical_network_unit Represents ONU or ONT devices. The class is determined by the system property sn_sgc_altiplano.onu_ci_class. Contains Network Interface CIs.
    Slot CI cmdb_ci_container_slot Represents main chassis slots. Contained by OLT CIs. Contains Interface Card CIs (for example, LT/NT, PSU, fan). Model transformations are applied in the data source. For more information, see the above-mentioned Model transformation for slot and subslot CIs table.
    Subslot CI cmdb_ci_container_subslot Represents subcomponents within interface cards (for example, cages for SFPs). Contained by LT/NT cards. Contains transceiver card CIs. For more information, see the above-mentioned Model transformation for slot and subslot CIs table.
    Interface Card CI cmdb_ci_interface_card Represents LT/NT cards, transceivers, and control units. Can contain subslots and network interfaces.
    Network Interface CI cmdb_ci_ni_interface Represents both physical (for example, PON, Ethernet) and logical (for example, VLAN) ports. Contained by interface cards or ONU/ONT CIs. Logical ports are related to physical ports using Members::Member of.
    Logical Connection CI cmdb_ci_ni_logical_path Represents logical paths such as PON or VLAN between OLT and ONU. Defined with Port A and Port Z attributes referencing terminating Network Interface CIs. VLAN paths consume PON paths.
    IP Address CI cmdb_ci_ip_address Represents discovered IP addresses for OLTs. Owned by the corresponding OLT CI.

    Key Relationship Examples

    • Containment relationships
      • OLT CI → contains Slot CI
      • Slot CI → contains Interface Card CI
      • Interface Card CI → contains Subslot CI
      • Subslot CI → contains transceiver Interface Card CI
      • ONU/ONT CI → contains Network Interface CIs
    • Interface relationships:
      • Logical Connections -> terminated by Network Interfaces
      • Network Interfaces -> members of Network Interfaces
    • Logical path relationships:
      • VLAN path (parent) → consumes → PON path (child)
      • Logical paths → terminate at → Network Interface CIs via Port A and Port Z
    • Ownership: IP Address CI → owned by OLT device

    Supported models

    1. Network equipment models (sn_ent_nw_equipment_model)
      • The supported OLT is Nokia Lightspan MF-2, by default the model name is Nokia MF-2
      • ONU/ONT models are manufacturer + ONU/ONT. The system property sn_sgc_altiplano.onu_ci_class defines if ONU or ONT will be used.
      • If the model wasn’t found in the model table, a new model is created in the CI, and the CI will be created as Network gear
    2. Equipment holder models: (sn_ent_nw_holder_model)
      • Slots models: "Traffic Slot", "FAN Slot", "Power Slot"
      • Subslots models: "SFP Subslot"
      • The used model name can be customized by the customer through the Altiplano extension point (sn_sgc_altiplano.AltiplanoCustomizedModels)
      • If the model wasn’t found in the model table, a new model is created in the CI.
    3. Network card models (sn_ent_nw_card_model)
      • Card models are found by the model name, manufacturer, and model number discovered from the Altiplano API
      • If the model wasn’t found in the model table, a new model is created in the CI.
    4. Network Interface Models: (sn_ent_nw_interface_model).
      • Ethernet ports models are found by the "port bandwidth" column in the Network Interface table (sn_ent_nw_interface_model). the port bandwidth of the port CI is located by the discovered port speed in the Bandwidth table (bandwidth)
      • PON physical ports models: PON Access Interface, PON Network Interfaces
      • Logical ports models: ENET Interface, VLAN Interface, LAG Interface, PON Logical Interface
      • If the model wasn’t found in the model table, the reference to the "Model ID" will remain empty.
    5. Logical network connection models (sn_ent_logical_nw_connection_model)
      • PON Access Path
      • VLAN Path
      • If the model wasn’t found in the model table, the reference to the Model ID will remain empty.
    Note:
    • If the connector cannot match a discovered equipment to an existing model in the product model table the CI is created as Network Gear by default.
    • If demo data is installed, default models are created for OLT, ONU, ONT, Slots, Subslots, Cards, Network Interfaces, and Logical connections.
    • Equipment and Equipment holder model names can be customized using an extension point

    Model transformation for slot and subslot CIs

    During ingestion, specific discovered model names are mapped to predefined CMDB model identifiers to confirm consistent slot categorization. The transformation logic is embedded in the SGC data source script and applies to the Nokia Altiplano source.

    Slot components such as fan, power, and traffic slots are mapped to the Slot category in the CMDB. Subslot components such as SFP cages or synthetic subslots are mapped to the Subslot category in the CMDB.

    Table 2. Example: Nokia Altiplano slot and sub slot model mappings
    Source Discovered Model Name Target CMDB Model ID Model Category
    Altiplano slot-fan Fan Slot Slot
    Altiplano slot-lt Traffic Slot Slot
    Altiplano cage SFP Subslot Subslot
    Altiplano slot-nt Traffic Slot Slot
    Altiplano synthetic nt-slot SFP Subslot Subslot
    Altiplano slot-psu Power Slot Slot

    CI relationship structure

    The following infographics describes the CI relationships.

    CI relationships structureCI relationship structure

    Example: OLT to ONU Structure

    The following structure enables end-to-end traceability from OLT through its hardware layers to the connected ONU and associated logical paths.
    OLT (cmdb_ci_optical_line_terminal)
    ├── Slot
    │   ├── Interface Card (LT/NT)
    │   │   ├── Subslot
    │   │   │   └── Interface Card (Transceiver)
    │   │   │       └── Network Interface (PON port)
    ├── Logical Connections (PON/VLAN) → Connected to →
    └── ONU/ONT (cmdb_ci_optical_network_terminal)
        └── Network Interface (ONT port)