Josh Kahn leads core business workflows at ServiceNow. He oversees products that use AI to transform HR, finance, legal, facilities, and supply chain organisations—all on a single platform. He previously led the development and growth of creator workflows into the company’s second $1 billion-plus workflow.
Before joining ServiceNow in 2016, Josh held leadership positions at top enterprise and services firms. As senior vice president of global solutions at EMC (later acquired by Dell), he specialised in hybrid cloud and cloud-native application platforms. Prior to that, he managed product portfolios at Veritas (acquired by Symantec), Netscape Communications, and several startups. Josh started his career developing custom business applications at Andersen Consulting.