When our employees do well, we do well. This mindset is central to how we work at ServiceNow and has been fundamental to our pandemic response. Without our 180 fantastic employees in Israel, none of the work we do would be possible.
So, when BDi Code announced ServiceNow as one of Israel’s top 100 companies to work for, it confirmed we’re doing something right for the people who make the company what it is. In the comprehensive study, we scored 36th in the field of Hi-Tech and 84th overall.
The Israeli office is unique in Europe, the Middle East, and Africa (EMEA), enjoying what’s effectively a direct link to headquarters, thanks to in-market engineering capabilities that put it at the forefront of innovation and technology development across the entire global business.
The ranking recognizes that unique status, placing us among the likes of Google, Microsoft, and Facebook. We’ve always worked hard to have our employee experience up there with the best, so it’s humbling to hear that we’re on the right track. But when it comes down to it, our achievement is due to one simple thing: our extraordinary employees.
Keeping people our top priority
With many of our employees balancing work and home life over the last year or so, it became crucial for us to enable flexibility through our work-from-anywhere arrangement. More than that, we needed to foster a sense of community, maintain the company culture, and prevent isolation.
To help us get through the fallout from the pandemic, we set up regular activities to keep teams engaged, from monthly well-being packages to cooking classes and even lectures on multiple topics. This helped maintain the company momentum while offering constant support to employees.
We also created team-building events around cultural holidays that were open to employees’ families. We closed out the year with a stand-up comedian and sent out surprise snack boxes for our employees to enjoy as they watched through Zoom.
Although these initiatives helped keep us connected, it was really our strong work culture built by our employees that made them all possible. That made a big difference to employee morale.
Enhancing the employee experience
Technology is central to the value we provide for our clients at ServiceNow, so it’s no surprise that it’s fundamental to enhancing the experience of our employees, too. That’s where the Now Platform® comes in.
We make sure our staff personally enjoy the benefits of the Now Platform every day. For example, since January 2020, we’ve hired 60 new employees—39 of them during lockdown. Our employee onboarding app has been vital to making this process smooth and simple.
Preparing for flexible working
This past year has undoubtedly been challenging, but we have a lot to look forward to in the coming months—particularly returning to our newly renovated and design award-winning office outside Tel Aviv.
To make the transition easier (and more enjoyable) for our employees, we had Shirli Zamir Design Studio come in to expand and redesign our office during lockdown. Employees will be able to enjoy a collaborative space with a semi-open floor plan, communal dining, neighborhood working areas, and much more.
There will be bumps in the road as we transition back to “normal.” No matter what happens next, we’ve made a commitment to support our employees whether they work at home or in the office. That will involve bringing people together, connecting them, and allowing them to have autonomy in their roles and flexibility to thrive.
Empowering employees at ServiceNow
It’s not just about our office—we strive to create a great place to work no matter where our people are based.
If you hire talented people, empower them to thrive, and give them a purpose they can be proud of, your employees will drive your business to success. Backed by the right support, technology, and care, the sky really is the limit.
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