ServiceNow Devvies showcases innovative apps built on the Now Platform

ServiceNow Devvies App of the Year Contest – innovative apps

In my nearly 12 years at ServiceNow, I never cease to be amazed by the inventive spirit of our customers and partners. We innovate in response to their needs, but I get excited when they take things into their own hands and build transformative apps on the Now Platform.

For the first time in 10 years, we get to highlight those incredible apps with The Devvies App of the Year contest. This is where our customers and partners sit in the driver’s seat, using the Now Platform to create innovative apps that improve the quality of their organizations, transform user experiences, and even save lives.

To be considered for an award, apps could be built by professional or citizen developers, solo or as a team. The apps had to be complete and in use by an organization. This year we received 109 app entries from 182 contest participants. Of those, 80% were created by professional developers and 20% by citizen developers. Apps were judged on five criteria:

Citizen Development App of the Year

Let’s meet the finalists for the Citizen Development App of the Year:

The Citizen Development App of the Year Award goes to Universitat de Girona. The app fulfills a critical need for the university, with a comprehensive range of features. Documents are stored, versions are controlled, policies and procedures are followed, and observations are tracked.

Screenshot of Universitat de Girona's UdG Qualitat app

“This is a great example of a someone having the passion to digitize their work and continue to build and improve over a period of five years,” a judge notes. “This could easily be in the pro-developer app category.”

App of the Year

Here are the finalists for the App of the Year:

The App of the Year Award goes to University of Toronto Mississauga, whose app offers students six levels of remote service and streamlines the workflows of more than 60 staff members.

Screenshot of University of Toronto Mississauga's AskRegistrar app

“As a manager, ticket requests, customizable dashboards, and reports have changed the game,” says a manager of student recruitment communications at the university. “At a glance, I can help with other tickets, and we’re measuring performance like never before.”
“It’s great to see how a ‘self-serving’ model has been implemented that saves staff—people on the phone to take down requests or read emails sent by students,” says a contest judge. “I also like the reports and dashboard created for analysis.”

Congratulations to the winners and finalists! The impact is inspiring. I look forward to seeing what our customers and partners come up with next.

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