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App Engine

Bring new enterprise apps to market in half the time and one-third the cost.

Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love.

All on one platform.

Don’t just take our word for it

See how companies like yours use App Engine to deliver powerful enterprise solutions.

Finance

Apps delivered 3X faster

With App Engine, Desjardins reduced and modernized thousands of legacy custom apps.

Services

Workshop to “wow” in 2 months

Accenture transformed its approval process from necessary function to great experience.

Capabilities that scale with your business

With App Engine as your low-code platform, you can build solutions that work the way you work.

App Engine Studio

Fuel business growth with a low-code visual app environment.

IntegrationHub

Reduce tedious, manual work across the enterprise by connecting any app, data, or device.

Flow Designer

Automate business processes as digital workflows across departments, apps, and systems.

Process Automation Designer

Build and manage multiple complex workflows with no-code playbooks.

Application Development

Rethink how you build apps and empower developers and builders of all skill levels.

Virtual Agent

Resolve customer issues faster and scale your organization with intelligent chatbots.

Predictive Intelligence

Automate mundane tasks with machine learning and focus on the work that matters most.

Performance Analytics

Anticipate trends, prioritize resources, and continuously improve with real-time analytics.

Guided App Creator

Get guidance to rapidly create applications, define data, and configure user experiences.

Studio IDE

Use a web-based integrated development environment to build, deploy, and manage your apps.

Agent Workspace

Improve agent efficiency with a single workspace built to facilitate resolutions.

Service Portal

Design a self-service user experience with a responsive portal interface.

Automated Test Framework

Perform functional testing of your applications and simplify platform upgrades.

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

Mobile Studio

Build and deploy native mobile apps with an intuitive designer.

Certified Apps

Tap into ISV innovation with certified apps available in the ServiceNow Store.

Build and extend digital workflow applications
ServiceNow latest release drives innovation and agility

What’s new in the Quebec release

Drive innovation, agility, and productivity with new workflow solutions in the Now Platform Quebec release—the platform of platforms for 21st century enterprises.

Slack

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Communicate transparently and reach resolution faster by connecting Slack in the Integration Hub.
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Choose a package

Find the App Engine package that works for your business.

Extend CSM and ITSM
(CSM User or ITSM Fulfiller)1, 2
(Standard or Pro)

(12)
  • Unlimited apps per user
  • Now Intelligence matches CSM or ITSM package purchase
  • Guided App Creator
  • Mobile Studio
  • Now Mobile
  • Studio IDE
  • Flow Designer
  • Workspace
  • Service Portal
  • Automated Test Framework
  • IntegrationHub6
  • Process Automation Designer

App Engine Fulfiller or
Business Stakeholder3

(12)
  • Unlimited apps per user
  • Now Intelligence included5
  • Guided App Creator
  • Mobile Studio
  • Now Mobile
  • Studio IDE
  • Flow Designer
  • Workspace
  • Service Portal
  • Automated Test Framework
  • IntegrationHub6
  • Process Automation Designer

Unrestricted User4

(12)
  • Unlimited apps per user
  • Now Intelligence included5
  • Guided App Creator
  • Mobile Studio
  • Now Mobile
  • Studio IDE
  • Flow Designer
  • Workspace
  • Service Portal
  • Automated Test Framework
  • IntegrationHub6
  • Process Automation Designer

1 These products modify the Custom Bundled Table count within the Customer's existing CSM/ITSM package from 25/50 to unlimited for the users within the CSM or ITSM package
2 Only available for ITSM Fulfiller User model. For customer on ITSM UU pricing, the App Engine Unrestricted User SKU is required
3 Business Stakeholders can view and approve records and interact with reports and dashboards within ITSM, ITBM and App Engine applications
4 Unrestricted User is sold and measured by every active user in the user table (sys_user)
5 Now Intelligence includes Performance Analytics, Virtual Agent, and Predictive Intelligence
6 IntegrationHub Starter included in all packages; additional or larger IntegrationHub packages can be licensed separately
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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