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Now Platform App Engine

Bring new enterprise apps to market in half the time and one-third the cost.

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Now Platform App Engine
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Reimagine every process as a digital workflow. With the Now Platform®App Engine, you can boost productivity, supercharge apps with predictive intelligence, and empower anyone to build and extend workflow apps.

All on one platform.

Unleash innovation with the Now Platform App Engine

Enhance productivity

Turn business processes into digital workflows to deliver faster, smarter experiences. Quickly extend ServiceNow solutions or build new workflow apps with no-code development tools.

Discover Flow Designer

Integrate everything

Connect your systems and apps with simple, out-of-the-box integrations. Or use our natural language environment to quickly build new integrations that anyone can reuse.

Get Connected

Turn anyone into a developer

From no-code to pro-code, enable anyone to innovate with a full stack of developer tools. Develop faster with application templates and reusable components.

Rethink App Development

Create intuitive experiences

Give users a modern experience that’s easy to understand and use. Build and deploy mobile-first experiences using our intuitive, no-code designer.

Go Mobile

Amplify your apps

Seamlessly embed AI and analytics in every app. Predict issues, make smarter business decisions, and help people get work done easier and faster.

Explore AI and analytics

Unleash innovation with the Now Platform App Engine

Enhance productivity

Turn business processes into digital workflows to deliver faster, smarter experiences. Quickly extend ServiceNow solutions or build new workflow apps with no-code development tools.

Discover Flow Designer

Integrate everything

Connect your systems and apps with simple, out-of-the-box integrations. Or use our natural language environment to quickly build new integrations that anyone can reuse.

Get Connected

Turn anyone into a developer

From no-code to pro-code, enable anyone to innovate with a full stack of developer tools. Develop faster with application templates and reusable components.

Rethink App Development

Create intuitive experiences

Give users a modern experience that’s easy to understand and use. Build and deploy mobile-first experiences using our intuitive, no-code designer.

Go Mobile

Amplify your apps

Seamlessly embed AI and analytics in every app. Predict issues, make smarter business decisions, and help people get work done easier and faster.

Explore AI and analytics

Don’t just take our word for it

See how companies like yours use the Now Platform App Engine to deliver powerful enterprise solutions.

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Finance

Apps delivered 3X faster

With the Now Platform, Desjardins reduced and modernized thousands of legacy custom apps.

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Find Out How
Tax Preparation

800 stores opened in 3 weeks

Using custom apps built on the Now Platform, H&R Block automated workflows for 60,000 tasks.

Find Out How
See Results
Services

Workshop to “wow” in 2 months

Accenture transformed its approval process from necessary function to great experience.

See Results

Capabilities that scale with your business

With the Now Platform App Engine as your digital foundation, you can build solutions that work the way you work.

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Explore Platform
 

Mobile Studio

Build and deploy native mobile experiences with an intuitive designer.

 
 

IntegrationHub

Reduce tedious, manual work across the enterprise by connecting any app, data, or device.

 
 

Flow Designer

Automate business processes as digital workflows across departments, apps, and systems.

 
 

Application Development

Rethink how you build apps and empower developers and builders of all skill levels.

 
 

Virtual Agent

Resolve customer issues faster and scale your organization with intelligent chatbots.

 
 

Predictive Intelligence

Automate mundane tasks with machine learning and focus on the work that matters most.

 
 

Performance Analytics

Anticipate trends, prioritize resources, and continuously improve with real-time analytics.

 
 

Guided App Creator

Get guidance to rapidly create applications, define data, and configure user experiences.

 
 

Studio IDE

Use a web-based integrated development environment to build, deploy, and manage your apps.

 
 

Agent Workspace

Improve agent efficiency with a single workspace built to facilitate resolutions.

 
 

Service Portal

Design a self-service user experience with a responsive portal interface.

 
 

Automated Test Framework

Perform functional testing of your applications and simplify platform upgrades.

 
 

Guided Tour Designer

Create embedded self-help for faster adoption of new forms, reports, and apps.

 
 

Now®Mobile

Simplify employee self-service with a native mobile app for requests and actions.

 
 

Certified Apps

Tap into ISV innovation with certified apps available in the ServiceNow Store.

 
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Build and extend digital workflow applications
ServiceNow latest release introduces Now Intelligence

What’s new in the Orlando release

Work smarter and make better business decisions with powerful insights and AI capabilities. The Now Platform Orlando release delivers new innovations in intelligence, mobile, and analytics.

Get Details
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Slack

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Communicate transparently and reach resolution faster by connecting Slack in the Integration Hub.
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Resources

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Analyst Reports
Analyst Reports
Ebooks
Ebooks
White Papers
White Papers
Data Sheets
Data Sheets

Choose a package

Find the Now Platform App Engine package that works for your business.

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Extend CSM and ITSM
(CSM User or ITSM Fulfiller)1, 2
(Standard or Pro)

(12)
  • Unlimited apps per user
  • Now Intelligence matches CSM or ITSM package purchase
  • Guided App Creator
  • Mobile Studio
  • Now Mobile
  • Studio IDE
  • Flow Designer
  • Workspace
  • Service Portal
  • Automated Test Framework
  • Guided Tour Designer
  • IntegrationHub6

App Engine Fulfiller or
Business Stakeholder3

(12)
  • Unlimited apps per user
  • Now Intelligence included5
  • Guided App Creator
  • Mobile Studio
  • Now Mobile
  • Studio IDE
  • Flow Designer
  • Workspace
  • Service Portal
  • Automated Test Framework
  • Guided Tour Designer
  • IntegrationHub6

Unrestricted User4

(12)
  • Unlimited apps per user
  • Now Intelligence included5
  • Guided App Creator
  • Mobile Studio
  • Now Mobile
  • Studio IDE
  • Flow Designer
  • Workspace
  • Service Portal
  • Automated Test Framework
  • Guided Tour Designer
  • IntegrationHub6

1 These products modify the Custom Bundled Table count within the Customer's existing CSM/ITSM package from 25/50 to unlimited for the users within the CSM or ITSM package
2 Only available for ITSM Fulfiller User model. For customer on ITSM UU pricing, the App Engine Unrestricted User SKU is required
3 Business Stakeholders can view and approve records and interact with reports and dashboards within ITSM, ITBM and App Engine applications
4 Unrestricted User is sold and measured by every active user in the user table (sys_user)
5 Now Intelligence includes Performance Analytics, Virtual Agent, and Predictive Intelligence
6 IntegrationHub Starter included in all packages; additional or larger IntegrationHub packages can be licensed separately

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch
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