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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 24 Sep, 2025 08:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 24 Sep, 2025 08:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 24 Sep–25 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 24 Sep–25 Sep, 2025 11:30 PM PDT Event Details Online (WILL BE RESCHEDULED) Platform Owners Roundtable: Day in the Life of a Platform Owner Hosted by Tanvi A Gokhale 25 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining Office Hours Hosted by Lolita Honkpo 25 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Now Assist Skill Kit (NASK) FAQ

  What is the Now Assist Skill Kit (NASK)? Now Assist Skill Kit, or NASK, was released in the Xanadu release. This feature allows you to build and deploy custom skills that leverage generative AI directly within your instance. These skills serve to ...

  • Article

'Public Exploit' field in Vulnerability

Does any know how the value for 'Public Exploit' field is populated in the Vulnerability database?On our instance the value is set to 'unknown' for all the vulnerabilities.I am not able to find any information about the field in ServiceNow documentat...

  • Question

Resolved! Embedding Now Assist in VA on External Webiste

Is anyone that's using Now Assist in VA been able to add the agent to external websites?I've followed the process on Configuring the portable Virtual Agent chat widget with success, but this seems to only apply to the legacy Virtual Agent, not the No...

  • Question

Export to Powerpoint: Formatter working on statuses not working

Hi SNOW Community!  I was wondering if anyone could help me or knows a workaround to an issue I have been facing. In Xanadu, I am using the Export to Powerpoint functionality and creating a project status report using the "Export Project" and project...

  • Question
  • Project Portfolio Management

Need to use Azure Open AI in skill kit LLM to choose

I tried adding the azure open ai credentials in the connection and credentials, still when i choose the Azure open AI llm in the skill kit for the prompt i get a error message. Can anyone help me with a step to step guidance.Regards Kaustubh Dubey

  • Question

Triggering Agentic Workflow for Virtual Agent conversation

Hello all, The AI Agents are triggered for Virtual Agent conversations, I think, based on the description of the AI Agents. However, it looks like we can not use Agentic workflows for VA conversations. While there is a trigger option available in Age...

  • Question

Copilot integration with ServiceNow with out Nowassist

I wanted to integrate ServiceNow with Copilot; however, we do not have now assist license. Can I still be able to create this integration? it would be helpful if you can give me a path without Nowassit, how can I make this integration. Can you confir...

  • Question

how to make a form load slower

Hello all,  i m working on a progress tracker that will show the timestamps or visual representation of the uploads of a excel. currently i have a HTML fields that's  PARSING THE ROWS AND SHOWING THEM IN INCRIMENTS BUT I ALSO WANT A PROGRESS BAR TO D...

  • Question

where can I find the REST API response for a transaction log entry?

Hi, I'm testing an intergration that queries the incident table to find the number of incidents that fit a certain criteria (actually returns a list of incidents, but I'm tracking the list size for the purpose of this question). While nothing changed...

  • Question

Event-driven Discovery using SGC for AWS

We are using the SGC for AWS to populate the CMDB with AWS data. Our customer is asking to also set up event-driven discovery. Has anyone set this up with only using the SGC? Most of the SN documentation seems to refer to configuring this separately ...

  • Question

Third Party Risk Management Password Resets for Vendor

We seem to have a number of vendors who need their passwords reset when trying to access our vendor portal for completion vendor risk assessments. All of the documentation we have read says that you must have admin privileges to reset these passwords...

  • Question

Resolved! user-company-access-request

i am trying to access https://learning.servicenow.com/now/lxp/user-company-access-request, i put in account number and Employee access, but getting this error "Error: No match found." any thoughts?  thanks 

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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