Legacy system - Cherwell

Hi, I wanted to get everyone insights. We have our legacy system - Cherwell as our old ticketing system. How have people managed handiing legacy data? We are thinking about dumping our legacy data into Power BI. 

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I want to reschedule CSA Exam

Hello Team, I was scheduled to take the ServiceNow CSA exam today. Unfortunately, I was unable to start the exam due to a webcam technical issue. I attempted to resolve the issue but could not proceed, which resulted in a missed exam. I kindly reques...

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ITSM Documents

Hello, Can someone help me sending the  service level Management Technical document for ITSM and also Incident Management technical document.   Thanks

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Remove row action icon on a List in UI builder

Hello, we're currently using UI Builder to create custom page for customer. One of the requirements was to remove the "edit form" icon that is displayed at the row action level.I did find the "Enable quick edit" option that disables the edit - but ev...

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Your instance is hibernating

Hi, my PDI instance dev220745.service-now.com/ is still in offline state as well.It's showing like this Your instance is hibernating .Can you please help to get back my instance.

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Send Email Notification to all approver listed in RITM, when the RITM approved for the specific item

Good Afternoon from PakistanGuys, I need your help, I have a requirement to send the approval email notification to all approvers listed in the RITM, when the approver approve the RITM, with the information of Requested forCan anyone please guide me ...

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Any expert on DI?

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Quick Links is not working on SOW after upgrade to Zurich

Hi all, We just upgraded to Zurich and Quick Link on the SOW isn't working.  You can select to add a new link, enter the info and nothing shows up.  Existing links do not show up either.  Has anyone had this issue/know of a fix? Thanks,Jonathan 

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Update Asset details in intune from servicenow

HI Team, I have requirement to remove the primary user of asset and then add the particular asset to a group by navigating to group management in intune. Kindly let me know how this can be achieved from servicenow

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How to retrieve bit locker id from intune to servicenow

How to retrieve bit locker id from intune to servicenow using graph connection or any other options.

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Looking for Certified Platform Owner Associate (CPOA) Exam Prep Recommendations

I am preparing for the CPOA exam, and I'm curious to see if there are study guides/plans available aside from ServiceNow University recommendations. And yes, sample questions would be greatly appreciated, too.

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What are the best practices for working with a SharePoint development company on custom workflows?

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Variable Editor in Portal is not sync up with Variable Editor in Native View

Hello Team, I have a variable editor on Form Widget for created for Custom Application and i have added the same Variable Editor in Native View also , So the user will come and make changes on portal view in  data variable editor which is not syncing...

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ITSM Exam Prerequisite – Clarification Needed

Hello Community,I have already received a voucher and registered for the ITSM exam, and I am currently preparing for it.While scheduling the exam, I noticed the prerequisite mentioned:Candidates must hold the Certified Implementation Specialist – Dat...

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