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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online Tribal Nations - Webinar Series: Investing with Intention: Foundational Technology Hosted by Mayleen Fitzcha 27 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy Hosted by Lolita Honkpo 27 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 28 Jan, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by Lolita Honkpo 28 Jan, 2026 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

BR to exclude some users from seeing some cases

Hi everyone please i would like to write a BR to exclude exteranl users from seeing the offboarding case  here is the script but still didn t work(function executeRule(current, previous) { var userId = gs.getUserID(); gs.info('[HR VISIBILITY...

  • Question

Zurich Q4 Release: AI-Powered Warranty Management

Community, this is BIG! Our Zurich Q4 release introduces three breakthrough features that transform how you manage recalls, warranties, and authorizations.   Phases and Sub-Phases – Comprehensive Recall Management The MCO agents portal now gives man...

  • Article
  • ZurichQ4 AIWarranty RecallManagement WarrantyAutomation SmartWorkflo

I need help to implement below

Hello. I need help to implement below. Please get in touch with me if anyone can help. Deliver end to end integration using integration huboAuth token refreshDelta logic loadError Queue + retry mechanismMonitoring dashboard

  • Question

A mature development and deployment process

Introduction In this article I describe the outline of "a mature development and deployment process". At its core is the idea to go away from update sets to deploying application versions - hence to get away from "deploying stories" towards "deployin...

  • Article
  • Automated Test Framework
  • Best Practices
  • Now Platform App Engine
  • Scoped App Development

UI action landing page not working in workspace

Hello, I created an UI action, it is visible and working in native UI but in workspace it is visible and even creating a new record(as per the functionality) but it is not landing to the proper new record correctly.What should I give in the script to...

  • Question

Build the team you need to succeed with your ServiceNow solutions

We are pleased to announce the launch a brand-new Customer Success Center Web Application: The ServiceNow Platform Team Estimator. The ServiceNow Platform Team Estimator is a self-service web app that helps you answer the critical question: “Which ro...

  • blog
  • Thought Leadership

Before Your ServiceNow Certification Expires: Read This

What Is the ServiceNow Certification Maintenance Program? The Certification Maintenance Program (CMP) is ServiceNow’s structured approach to keeping certified professionals aligned with the platform’s continuous evolution. The Now Platform receives t...

  • blog
  • Instance Configuration
  • Personal Developer Instance
  • Team Development

Help Identifying Source of Form Message Trigger

Hello, This is a scope application. When the form loads, the following message is displayed:   This message was configured in the Messages table. I am trying to determine where it is being called from. I have checked the Business Rules and Client Scr...

  • Question

Variables from Catalog item in Playbook Decision activity

Hello Community,I'm looking for some help in playbooks.We have an item in CSM where there is existing flow will create Ritm and sc_task. But now we are trying to recreate this with Playbook.    Our Workflow will totally work on a variable based on us...

  • Question

GlideAggregate_Query - Insufficient rights to query records

I was trying to pull the data using glideaggregate query data source in UI builder to populate for a component. But there's a data fetch exception. the event payload{ "dataElemId": "aggregation_query_2", "errors": [{ "message": "Qu...

  • Question

notification when Service request SLA reaches 90%

HI Team - can any one pleasse help me on this requirment  How To start sending auto triggered mails when the Service request SLA reaches 90% SLA .  we have already configured SLA on requested item table please help me wth configuration steps .  Thank...

  • Question

SCIM Provisioning from Microsoft Entra ID

Introduction to SCIM and Its Benefits with ServiceNowServiceNow SCIM (System for Cross-domain Identity Management) Provisioning brings significant benefits, including automated provisioning and de-provisioning of user accounts, which reduces manual a...

  • blog
  • Instance Configuration
  • Integrations

Error: Some of the changes you made to the widget are lost. Please wait ...

I kept getting the error when editing dashboards on platform analytics. Alert level: info.Some of the changes you made to the widget are lost. Please wait until all changes are reflected in the UI before switching to another widget. Any idea what it ...

  • Question
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