Open filter panel - list on dashboard

Adoug19
Tera Contributor

‎01-12-2026 10:42 AM

When attempting to filter a list on a dashboard in Platform Analytics (Zurich), I see that one of the columns has a button to 'Open panel' to filter the column, but nothing happens when I click it. Is there something I need to configure first for the panel to open?

 

Adoug19_0-1768243191781.png

 

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4 REPLIES 4

kwong43
Tera Expert

‎01-20-2026 09:26 AM

Hello,

 

We're encountering the same issue. I'm wonder if you've opened a ServiceNow support ticket in regard to this issue?

 

Thank you!

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Adoug19
Tera Contributor
In response to kwong43

‎01-20-2026 09:55 AM

@kwong43, thank you for your response, interesting to know that someone else has the same issue. I wasn't sure if there was something I was missing or if it's an actual issue. One work around I found is to reverse the filters you have set on that column, for example I had my filter conditions set to "status is not one of..." and after I flipped the filter to do the opposite "status is one of..." the panel button went away and filtering on the column worked as expected. 

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Kim Sullivan
Tera Guru

‎01-23-2026 01:52 PM

Also seeing this issue and on Zurich.

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Sherwin G
Tera Expert

‎02-22-2026 06:57 PM

We have the same issue while we are testing Zurich

 

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