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Community activity

Uploading attachment through transform Map

Hi, I have a requirement to upload data through excel which contains column of attachment links. I want these attachments to be attached to the records inserted or updated.

  • Question

Whitelisting observables in ServiceNow

What it can bring you Reducing the noise and false positive which need to be reviewed by Analyst and thus reducing MTTR (Mean Time To Resolve)Better security - by not sending out information about your internal infrastructurePerformance of the platfo...

  • Question

Observability - Remote Tables - Caché memory usage

Hello community!So I'm working in a project where we are getting data from an external system and storing in a Remote Table , I'm then using that data to expose it on a form (catalog item). I'd like to know "how much memory" are we consuming from the...

  • Question

Notification link opening up in WSD Portal not ESC

Out of the box email notification open the reservation in WSD portal, I can't find any property to update it to open in ESC ? I am able to find the code reference provide to /ws and /esc. Is there way to keep to ootb notification and repoint it to es...

  • Question

Setting Capacity in Resource Management

In all of the documentation I am finding for Resource Management, they all seem to start with requesting the resource.  Am I to assume that the capacity for all of these resources has already been configured/entered?  It is a bit confusing as the doc...

  • Question

How to fix multiple History record creation

Hi All,I Know this is expected behaviour, through the script when we are inserting data into import table(staging table)  automatically data updated in target table records and for each record seperate Transform history created , means if 10 records ...

  • Question

How to show up the variables on Catalog Task created from playbooks

Hi,I'm creating a playbook, based on condition it will create the catalog task, But I don't see option to pull the variables to show on the Task level, as we do in workflow or flow from Slush Bucket.  In my SS below, I believe that is the option whic...

  • Question

Metrics for Vulnerability Response

I'd like to be able to deep dive into how long a vulnerable item has been in an open state before being closed. Vulnerable items from Tenable tend to reopen (along with another manually created integration we have), so I can't always go off the first...

  • Question

Want to add One field in Pop Up of problem task record

Hi, When we click on complete button on the problem task record, there is a popup that appears and i want to add one more field into that popup. not sure where and how to find its configuration.Below is the Popup which is OOB functionality. I need to...

  • Question

Email notification when Record producer submitted.

Scenario is there is a record producer , i want to send a email notification when ever the record producer submitted only when on one particular choice for a question  but problem is the receivers email are based on the user input in RP , and some va...

  • Question
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