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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Security Incident Response

Can someone please provide information of updating of the SIR State Details from NIST 800-61 Rev 2 to Rev 3. I guess is update has been rollout in April 2025

  • Question

when trying to close SCTASK getting error

HI all, Please help me on when trying to cancel SCTASK getting this error "submit canceled due to script error, contact system admin". can't share screenshot, sorry. Thanks in advance. 

  • Question

Reporting using Performance Analytics

Hi I am working for CSM/FSM Workspace on CasesMy requirements is to build a PA dashboard to show:Build a daily report that shows the number of emails processed by each agent (Assigned to). The report must support filtering by Internal Team vs Externa...

  • Question

About CAD exam certification

Hi everyone, I have just passed my CAD(Certified Application Developer) on PearsonVUE platform, do anyone have idea of when will i receive my digital certificate(within how many hours) and where will i receive it(via email or ServiceNow Platform).

  • Question

Duplicates in database view

I have this database view, data is reflecting correctly, but it is coming twice ( meaning duplicate), what should I change in the where clause to avoid duplicates records?

  • Question

Symitar integration????

We have Jack Henry Symitar and I'm looking to see if ServiceNow has any kind of integration or if any one has done any kind of integration with it. 

  • Question

If an approver approves a request, have them select the next approver.

Hello ServiceNow Community, I am trying to see if this use case is possible for a implementation I'm working on:  If User A has a pending approval and they would like to approve, would it be possible to have them select who the next approver will be?...

  • Question

Button to move policy exception back to draft when it expires

Hello,  I am trying to create a UI Action button that will appear when a policy exception expires and allow the user to move the policy exception record back to the 'New' state. I am unsure of how to do this as there is no expired state for the polic...

  • Question

entity based access control

I am looking to use Entity based access control for IRM. I would like to restrict Controls and Risks from showing to people outside the hierarchy for that area of the business.I have setup Entity Access Configuration as an 'Entity' and selected entit...

  • Question

Risk Event Task in GRC

Hi, In risk event related list task- risk event task i 'am facing issue. "Security constraints prevent access to requested page". What is the reason for this ? 

  • Question
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