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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow CRM Exchange in-person meeting, 8th July Hosted by lizhartley 8 Jul, 2026 04:30 AM PDT Event Details Online Product Roadmap Webinar: Security Case Management - Q2, FY26 (AMS/EMEA) Hosted by Sarah Wood 8 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: HRSD Academy - Getting Started with Employee Slate Hosted by Abigail Lavadia 8 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy - Pyramid Analytics Hosted by ServiceNow 8 Jul, 2026 09:00 AM PDT Event Details Online Federal Tech Talk: The Digital Front Door: Using AI to Meet Federal Employees Where They Are Hosted by WhitleyT 9 Jul, 2026 10:00 AM PDT Event Details Online Office Hours with Francis Frei -- Exploring Your Personal Brand with Jill Avery (APAC) Hosted by jasminecole 10 Jul, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

GoDaddy - Certificate Management pattern

I need to discover certificates held at GoDaddy. While I work on getting the required API key, I went looking for a documentation describing how to use the pattern. As far as I can tell, simply adding a cert management credential is not enough, so I ...

  • Question

How to provide great answers in the Community

The ServiceNow Community thrives on the knowledge and experience you share. When you answer a question, you're not just solving a problem – you're teaching others and strengthening the Community. Here's how to make your answers as helpful as possible...

  • blog

Platform Analytics Assignment Group displays nothing

Hi everyone,We recently upgraded our instance to the Australia release, and we’re running into an issue with the Platform Analytics Assignment Group filter on the Service Desk Team Dashboard within Service Operations Workspace.The Assignment Group fi...

  • Question

MID Server Pre-Upgrade Readiness Checklist for any upgrades!

  MID Server Pre-Upgrade Readiness Checklist Automated PowerShell Validation Script - Prevent Upgrade Failures Before They Happen KB0596459 Production Tested All Versions The Problem That Inspired This Solution Real Production Incident - October...

  • Article
  • MID Server | Pre-Upgrade | Validation | PowerShell | KB0596459 | Automation | ITOM | Best Practices | Upgrade Checklist

Removing the PDF attachment from search

We currently have PDFs attached to our knowledge articles, but we have the PDFs embedded into the article so they don't have to click on an attachment. Is there a way to have it where it does not show the PDF attachment in the search results?   

  • Question

Why ServiceNow is allowing 30.x plugins update to the standalone VR Module

We had VR module V26.2.2 installed and on Plugin updates it also installed the Security Common 30.x  which broken the VR functionalities and also the environment. ServiceNow support confirmed that this had happened due to there was a technical glitch...

  • Question

Agent Workspace

Hello, UI Classic of HRSD, we used a "collaborator" on the case form .  Does such a tool exist for agent workspace?   Request from the business, is to have the agents reach out to a specific agent to collaborate on a case.  Sending them a notificatio...

  • Question

Teams chat button

Hello Community, Does anyone know how to decide on which table to show the button highlighted in yellow with the integration of ServiceNow and Microsoft Teams? I want those buttons only on incident, SC task and RITM but i appears on most of the table...

  • Question
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