Need help with CMDB cleanup options

Hi ,We are planning to Cleanup some unwanted CMDB CIs . Is there a way we can Hide or deactivate them before deleting them later.Thank youUttam Sai S

• Question

Avoid attachments less than 10kb to get attached to incidents received via reply email to servicenow

Hello Everyone,When servicenow receives emails as reply we have a inbound email action it by default oob attaches the attachments to the target incident/record .Now we wanted to avoid less than 10kb files to get attached to the target record.for imag...

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Decision table is not reading the entire string when I use 'contains' in the condition

Hi everyone,I am using Decision table in a flow designer to set the assignment group and subcategory based on the mailbox address. The mailbox has multiple addresses and hence I am using the 'contains' when I am building the condition in the decision...

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Assign to me button on incident sow form

i want to edit and put some conditions to the assign to me button present in incident sow form view.I could not find where this button is present.i tried to find this button in the declarative form actions but could not where is this present?@Ankur B...

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Question about Catalog Item

We want to conduct an analysis of the click-through rate (CTR) of each catalog item on the portal. Is there any good approach?

• Question

Dynamic filter on Project Time Category on Time Sheet portal

I have a requirement where the project time category must be dynamically filtered based on the category of the time card. I have used a reference qualifier on the project time category field to have it working on the classic view. How do I make it wo...

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Cannot not find dashboard component in UI builder to add in Service Operations Workspacelanding page

Hi @Everyone, I have one point about landing page component that is needed for helpIn OOTB PAR SNC landing page, and Dashboard page, we see dashboard component that references the dashboard list created from Platform Analytics is put in the page. We ...

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Dynamic filter on Project Time Category on Time Sheet portal

I have a requirement where the project time category must be dynamically filtered based on the category of the time card. I have used a reference qualifier on the project time category field to have it working on the classic view. How do I make it wo...

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Dynamic filter on Project Time Category on Time Sheet portal

• Question

Timesheet portal Project time category

Hi All, Been trying all day to figure out how to not show Project time categories that are disabled. I disabled some project categories on the table "project_time_category" however they are still showing on the timesheet portal. Does anyone have any ...

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How to send multiple attachments from Servicenow to third party in the REST call using flow designer

Hi, I have a use case where I want to create an incident in the Third Party application when incident is created in Servicenow.I just want to check if there are any attachments in the incidents , how can I send them to the third party while I am doin...

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How to disable menu options on platform analytics dashboard

Is it possible to disable the options from platform analytics dashboard, I would like to disable delete, share and duplicate options from below 

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Display attributes for list collector Variable

Hi,  I have a catalog Item List collector Variable referenced to sys_user.Is there easy way to Display the name and email in Service portal when users are selecting?right now, it shows only name, and user's get confused when there is multiple same na...

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Base64 to Attachment Conversion

I have tried below code and it works for converting base64 to an attachment(pdf). But the base64DecodeAsBytes Method is not documented under the GlideStringUtil APIServiceNow Link: GlideStringUtil - Scoped, Global | ServiceNow Developers)var base64By...

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