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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $200 on your ticket to Knowledge + CreatorCon 2026 Save $200 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Auto cancellation if not checked-in

Hi Experts,We are using the Workplace Reservation Management application and have configured auto-cancellation for meeting room reservations based on the check-in policy.Expected behavior:If a meeting room reservation is not checked in within the con...

  • Question
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View Rule Not Applied To New Records

Hello,  I have issues with custom View Rules. What I want to achieve is to apply a custom view for Emergency Changes - both existing records and when creating new records.  First, I tried with one view rule (see the screenshot), but no luck - the rul...

  • Question

Resolved! What's the difference between GlideRecord and GlideRecordSecure?

If we use GlideRecord without explicitly requires ACL check, it can get data bypass the ACL check? For example, if a UI action uses GlideRecord to fetch data in table A, then a user without read ACL in table A can view table A's data when pressing th...

  • Question

Resolved! Read only field is not greyed out on portal.

Hello  I have one field on catalog item and I make it read-only but it is not greyed out. I don't know why. That field is not editable. Guys, please suggest something. Field : Job title.  

  • Question

Branding colour

How to set branding colour to the  servicenow instance  based on these    blob:https://zayogroup.atlassian.net/6fe0a9bf-3ce5-4978-b3e4-a3640d056277#media-blob-url=true&id=ebea0490-381e-4bf8-8b5d-b79b1dcc5da6&collection=&contextId=210733&mimeType=imag...

  • Question

Service catalog user criteria - Not Available For Catalog Items

Hi All, Can someone please suggest why the below criteria's script is not working. my requirement is, ABC catalog should not be available/ visible for 'User criteria country' and for users with Job Code 'J04437 or J15505' and having ISO Code as 'MEX'...

  • Question

Resolved! Legal Request Transfer Defect

Hi all,I'm not sure whether ServiceNow is aware, but there appears to be defect with the "Transfer Request" functionality available within Legal Request Management. Attempting to transfer a request fails in certain circumstances with the error messag...

  • Question

The scripted rest api will be run under which credential?

Will it be run under the system credential or caller credential? Or both are possible depends on the settings? what to indicate the settings?  What's the difference when I check the "requires authentication" "requires ACL authorization" in the script...

  • Question

How to add Checklist type Template to HR Task

Hello All,I got a requirement where Once Hr case is submitted we need to create HR Task automatically and need to attach the check list template based on the assignment group selected on HR case. For That I have created Flow and the flow is triggerin...

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