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The ServiceNow MVP Class of 2026Introducing the 2026 ServiceNow MVPsThe 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community!Meet the MVPs!What`s NewPopular PostsMoreThe latest in CommunityPosted by Juergen LindnerIntroducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works.Today, AI finally cloc...Read MorePosted by jordancbaronWant to win a trip to K26? Lift Off to Knowledge Has Launched!Lift Off to Knowledge ...Read MorePosted by jordancbaronLock In Your Spot at Knowledge and CreatorCon 2026!Hey there, ServiceNow Community! Knowledge and Creator...Read MorePosted by jordancbaronWhy ServiceNow's Government Forum 2026 Should Be on Your CalendarIf you work in governm...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsJuhi PoddarSpecialistJuhi Poddar MVP 2026: My Community PowerThe ServiceNow Community has been an integral part of my professional
journey. What...Read MoreIts_AzarSpecialistStop Blaming Performance — Start Fixing Your Business RulesLet’s talk about somet...Read MoreIts_AzarSpecialistnow assist greyed outIm not able to interact with now assist, its greyed out Read MoreIts_AzarSpecialistVirtual agent chat to display agent topicsHi all, i have created an aagent in agent studio, and i want to use that
in virtual...Read MorePrasanna_PatilSpecialistHow to capture encrpted data on incident for non itil userHello Team, We have bu...Read Moreprerna_shSpecialistVirtual Agent Custom TopicHello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistIntroducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.Hello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistUnderstanding Field Styling in ServiceNow: Forms vs ListsField styling in Servi...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineServiceNow Exchange | CRM AI Academy: Voice Agents - From Intent to Real-time ResolutionHosted by ServiceNow 5 Mar, 202608:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Platform Academy- In‑Product agentic workflow AI Experience in UI16 & WorkspaceHosted by ServiceNow 5 Mar, 202609:00 AM PSTEvent DetailsOnlineOffice Hours with Frances Frei -- Work Smarter Not Harder (APAC)Hosted by jasminecole6 Mar, 202603:00 AM PSTEvent DetailsOnlineServiceNow Government Forum 2026 - Learning LabsHosted by HollyHorton6 Mar, 202605:00 AM PSTEvent DetailsOnlineServiceNow Government Forum 2026 - Learning LabsHosted by Alicia Puccio6 Mar, 202605:00 AM PSTEvent DetailsOnlineOffice Hours with Frances Frei -- Work Smarter Not HarderHosted by jasminecole6 Mar, 202609:00 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Most fields in ServiceNow store a single inputted text value. To view previous values one needs to go into the record's audit history. Journal fields are different, in that all previous values of this field are shown as distinct posts within the Acti...
Hi everyone,I'm working on the Requested Item form (sc_req_item) and I need to make the following fields read-only:Requested ForRequest (REQ Number)Item (Catalog Item)The requirement is that users should not be able to modify these fields, but we sti...
I have Service Operations Workspace but I have seen (and customer has seen) a Major Incident workspace that is OOB but I have followed install instructions but cannot see it . Any ideas?
Hi there,I, am trying to make minimize icon of VA to "red circle" with "black X " in it. Could you please share any document which I can refer to achieve this requirement. Is there any OOTB way to achieve it? Thanks!
I have requirement to import pdfs to knowledge base to create knowledge articles. But ServiceNow is allowing only word formats as shown in below pictureIs there any advance knowledge management plugin to make pdfs to accept ?
I am sure I'm missing something obvious here but hoping you can help. I have a particular catalog item which I want to add to a custom workspace. I have added a page to the workspace and used the "catalog item" option from the content. On the right, ...
Hi all, I created a variable on the portal which is a reference type of the cost center table without adding any conditions in the variable attributes section by default it is showing "country name". I wanted to show only two field values in the vari...
Hi, I went through many questions on this site but could not find any solution for this. How can I change the display value of Reference variable in Service Portal? using following attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=code...
Hi Community, We have requirement that to hide the display value in the reference field for example asset tag is the reference field, that field referenced to cmdb_ci_computer table, once we search with the asset tag it will show name of the asset an...
After enabling Now Assist virtual agent, a new search application is created automatically as the default one, with the default search profile and search sources. So the existing search source for catalog item and KB has been changed, and the search ...
When our agents work in the Core Ui, the pop-up "conntection restored" appears again and again. As an agent, I am not interested in the connection being restored and this pop-up only prevents me from working. Where can this be deactivated, or what co...
Hello Everyone,I need to update a catalog in ServiceNow where a specific tag must be applied automatically after an incident is created.In my Record Producer, I have a country variable with five country options. I have also created five different tag...
Hello Team, Is it too late to say Happy New Year?? After coming back from the ServiceNow SKO last month, I am jazzed to hear what everyone if focusing on in 2026. Do we have plans from the team on scheduling our first SNUG meeting for 2026? Locatio...