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What`s New Popular Posts More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Service Operations Workspace - Annoucement card

Hello @all, We have a requirement to enable text wrapping inside the Announcement card in Workspace.Has anyone implemented this before or found a reliable approach?Additionally, is it possible to include a URL or an HTML-type field within the Announc...

  • Question

Resolved! Specific Role/permission required for MS SQL Database Instance

Hi ,Can anyone assist what exact role is needed to discover SQL DB Instance. We have permissions at Windows server level, but to discover SQL DB at catalog level not sure if that term is correct, what permissions are required.Thanks

  • Question

HRSD playbook experience help

 Hi everyone! I’m looking at the OOTB Onboarding HR case in HR Agent Workspace. In the playbook, I can see both HR Tasks and child HR Cases displayed as part of the lifecycle.In my client’s instance, the playbook only shows HR Tasks - the child HR Ca...

  • Question

Update Set Issue

Hello All, While i am trying to move my update sets in another instance from one instance, it shows me an error "This update's payload is empty or is not properly formatted XML". Any help on this is highly appreciated. Thanks,Arun Devendran

  • Question

How to Display the Platform Analytics Dashboards in the Portal?

We are currently upgrading to the Zurich Family Release, and Platform Analytics. The legacy dashboards (with the iframe URL as  /$pa_dashboards_overview.do) display the Navigation Menu (All, Favorites, and History) in portal, as shown in the attached...

  • Question

MFA - Email Verification

I've created a new user account in ServiceNow.I've ensured email is associated with itI set the password as admin and try local loginI'm successfully logged inNow I'm redirected to the MFA pageI try email verificationBut I cannot see any outbound ema...

  • Question

Export Status Report - Date order

When we select 'export status report' through the planning menu, the list of status reports to select are not in date order. Is this working as it should?It doesn't seem very user friendly not to be in date order, and when you have 10's of reports it...

  • Question

Resolved! (WSD) Workplace profiles dont zoom in on location directory

Hey ServiceNow Community, I have worked on several WSD projects now, and on most projects we use something OOTB called Workplace Profiles. Our plan with this functionality is to attach a space, floor, building, or campus to a profile. When using the ...

  • Question

convert UI Action to List Action in Workspace

Hi,I created a UI Action on wm_task record that convert the form the pdf in a specific format and download the file to the login user computer.Now I want to do the same Action but on a List so that the user can choose multiple records and click on th...

  • Question
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