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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What’s New in the Zurich release for Now Assist in ITSM Hosted by Lolita Honkpo 17 Sep–18 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s New in the Zurich release for Now Assist in ITSM Hosted by Lolita Honkpo 17 Sep–18 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s New in the Zurich release for Now Assist in ITSM Hosted by Lolita Honkpo 17 Sep–18 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: Office Hours - Digital End-User Experience (EMEA) Hosted by ServiceNow 18 Sep, 2025 12:00 AM PDT Event Details Online Live on ServiceNow: Office Hours - Digital End-User Experience (EMEA) Hosted by ServiceNow 18 Sep, 2025 12:00 AM PDT Event Details Online Join us at the Chicago World Forum Hosted by tracyo_brien 18 Sep, 2025 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Sales and Order Management (Product Catalog Management)

Q1.Why am i not able to Increase the quantity? How can i do that?Q2. I have another problem , which is i am unable to use the convert Lead Button in lead management , the button will convert the lead to an account or consumer , but the button is not ...

  • Question

How to change the default view in workspace

Hey guys,I'm trying to change the shown fields in the workspace.What I tried:1. Go to "Form Design", select the table and chose "Workspace". Sadly the view "Workspace" is in the global scope and my application is not.  2. Create a new view and config...

  • Question

Resolved! [Article] What is Query Business Rule in Servicenow

What Is a Query Business Rule in ServiceNow? A Practical Guide to Security, Performance, and Data Governance When I first discovered that not every ServiceNow list showed all available records, I wondered why. I knew there was more data in the databa...

  • Question

Dynamic Translation toggle is off in SOW

Hi All,we are migrating to SOW and observed that Dynamic Translation toggle on chat window is coming as false/disabled.Earlier, we were on Agent Workspace and it is working absolutely fine fine.  Could you please help in confirming which configuratio...

  • Question

Contextual Knowledge Search for Security Incident Response

Hi, We need to implement the contextual knowledge search on security incidents and made changes to display relevant knowledge articles based on the short description of security incidents. We also need to ensure that previous similarly named security...

  • Question

How to modify "Cost Plan Name".

I would like to change the "Cost Name" in Cost Plans.I want the cost name automatically generated after pressing the Create labor costs button to display the name of the assigned employee.I believe the name generated by the CostPlanForFinancialAttrib...

  • Question

Quick Links Order

Is there a way to fix the order that items are displayed in the Quick Links section? I set the links up using Instance Options in the order I want but it seems that sometimes the order of these items randomly changes. Thank you!

  • Question

Resolved! Breakdowns for indicators

Dear friends, I run into a problem regarding breakdowns for automated indicators - performance analytics.  In my case, I would like to get out of table: sn_si_incident the field: priority and state. However, I cannot chose these fields because they a...

  • Question

DocIntelligence

How do I upload a form inside the virtual agent chat and have docintilligence parse the file and then use the information to fill out a form?

  • Question

Now Assist in AI Search does not now show Source in bottom

hi All, we have enabled the Now assist AI Search, it is working well however we are not able see the source in the left bottom of the search results, instead we are seeing "Ask A Follow-up" . can someone please help to guide me on it.? Below is the s...

  • Question
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