Tool to generate data for demos

a nice tool to generate data for demos and testing:https://developer.servicenow.com/connect.do#!/share/contents/7198526_data_generator_20?t=PRODUCT_DETAILS

• Article

Servicenow Studio not oepning after australia upgrade

Hi Community, I hope you’re all doing well! I just upgraded my instance from Zurich to Australia yesterday, and I’ve run into a bit of a hurdle. Since the upgrade, I haven't been able to open ServiceNow Studio.The strange thing is that I can still se...

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New to the Platform

Hi, I’m a new learner on ServiceNow and, as a recruiter with 8 years of experience, I’m looking to connect with professionals who have navigated a similar career path. I would greatly appreciate the guidance of a mentor to help me explore the next st...

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SCCM job for removed software is deleting ALL software from SCCM in cmdb_sam_sw_install

We've been running SG-SCCM for some time successfully.  We were only interested in servers and computer CI hardware data, but not software.  However, we recently implemented SAM-Pro and that's when we noticed that while the "SG-SCCM Software" job wil...

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Stop Manual Updates! 😱 Update Incidents Using Record Producers

Hello Everyone,    Stop Manual Updates! Update Incidents Using Record Producers!   I’ve created a quick video walkthrough of how you can achieve the above scenarios.   Check out the video below to see how you can utilize this feature in your Proj...

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Setting value dynamically on o

I want to get value from public accessible surveys. for exmaple , here is url https://dxctechnologyhongkonglimiteddemo4.service-now.com/esc?id=public_survey&type_id=9a0e06f5530100104160ddeeff7b1249&user_name=zhangsan . I want to set my survey questio...

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How to create new cost type and expense type

I have a requirement in ServiceNow PPM/SPM Financial Management, and I would appreciate some guidance on the configuration.Currently, in Demand and Project, we have the standard cost types:capital_outlay (CapEx)operational_outlay (OpEx)other_cost (Ne...

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How to stop Operational status changing from Dr Standby on discovery of SQL Instances

Hi Folks, we have a need to prevent the Operational Status on an MS SQL Instance being updated when the device is discovered.  We put our DR SQL instances into the 'DR Standby' status so we can easily identify them.  However discovery is designed to ...

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Visualize groups of CI’s

Hi, I would like to show a group of top node CI’s, such as services, in a unified map. The use case is mostly related to projects etc where we want to easily visualize how all included items relate and is built up. We only have ITSM std. capabilities...

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How to secure a Scripted REST API with OAuth using Unified Gateway account in ServiceNow?

Hi Team,I am working on an integration in ServiceNow where an external system needs to send data to a Scripted REST API. We are currently using a Unified Gateway account for the integration.I would like to understand how we can secure the Scripted RE...

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Alert Management Rule stopped evaluating to auto-create incidents (but manual subflow works)

I am configuring Event Management to process external monitoring events directly in the Global scope. My custom Alert Management Rule was working perfectly earlier and successfully creating Incidents for these alerts. However, it has suddenly stopped...

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• Event Management