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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $200 on your ticket to Knowledge + CreatorCon 2026 Save $200 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 13 Jan, 2026 05:00 AM PST Event Details Online ServiceNow Exchange: HR Service Delivery Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online Live on ServiceNow: Field Service Management Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 15 Jan, 2026 12:00 AM PST Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by Lolita Honkpo 15 Jan, 2026 07:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! attachment size on workspace

Hi i want to display the message as soon as possible whenever an attachment is attached to the case and the combine size of attachments exceed 18mb then i want to show the error message immediately is this possible? 

  • Question

GraphQL query not working to fetch data

Hi All, I have a requirement. In a catalog form, if a user selects a location manually, it will make a call to third party system and fetch data based on location. I have created a script include for it. However, its not working.  getDevices: functio...

  • Question

Incident Management

What is Incident Management?Incident Management handles unplanned interruptions, service degradations, or failures reported by users or monitoring tools.Objectives:Restore service quicklyReduce downtimeImprove user satisfactionMaintain SLA compliance...

  • Question
  • Incident Management

Resolved! Report to have a quick overview of my knowledge article pending approval

Hello,We have implemented publication workflow in our internal knowledge bases.We have used the workflow with two levels of validation :- first approval requested by knowledge owners group- then final approval by experts (which are identified in our ...

  • Question

How to avoide the Restricted Caller Access privilege error on HR workspace

Hi, "Read operation on table 'sn_hr_core_case' from scope 'Global' was denied. The application 'Human Resources: Core' must declare a Restricted Caller Access privilege. Please contact the application admin to update their access requests."When i sav...

  • Question

Collaborative Workspace broken since 8.0.2 plugin update

Hi allI updated Collaborative Work Management from 7.0.2 to 8.0.2 in Dev and Test. Everything went fine.I did the same thing in Prod, and now I cannot create Spaces, Boards, or Folders. Also, when I attempt to open a Task from the My Work section, it...

  • Question

Creating widget on dashboard for status, %complete & time elapsed

Hello, thanks in advance for answeringI have a request to create a special dashboard for HIGH VISIBLE project some items similar to project analytics but here goesSee example in screenshotstatus -pull from status (make color green, yellow or red)%com...

  • Question

Cant able to view audit history of user table

 Hi Community , We want to enable the audit history for some user because , we haven't revoked the access for the user and we we can see updated by system , we want to check which has been done and who did the changes

  • Question

Yokohama new stuff: HR Triaging Dashboard

This new capability I absolutely love. The triaging dashboard is available in the HR Agent Workspace and allows an agent to review their teams cases - presented as cards in vertical lanes - like a Kanban board. You can drag cases between the lanes to...

  • blog

Resolved! All Task not created after Request Item approval

Dear all,I am learning the service now platform by exploring the Administration training course.I have created a catalog Request which create Request Item and need to be validated by the reporter manager.When approved by manager, it is suppose to cre...

  • Question

ServiceNow CTA payment not reflecting in application status

Hello Community,I was selected for the ServiceNow CTA Program starting in February and completed the payment online successfully. However, the payment is not reflected on my application status page.I have already opened a ServiceNow support case rega...

  • Question
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