ServiceNow Community

How to use custom data resource in UI builder?

I have made a custom data resource of transform type and not able to get the data in UI builder when I use that data resource.

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how to use variable input as hyperlink in email notification

Hi All,I have variable in my catalog item which is single line text and it input value contains url and in email notification I want to use that input as hyperlink for the word URL.Sample:Thank you!!

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Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building a fully featured Service...

blog

Table not creating new record

Hello Experts, I have custom application where we have created custom table. One of the table is not opening the new record. So when we open table in list view it loads the data but when we click on "New" then it should open instance/table.do that fo...

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How to enable audit delete for any table in ServiceNow?

Hi, How to enable audit delete records for any table in ServiceNow?Can anyone please help on this, it will be helpful. Thanks!

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Blog : My Submission for the #BuildWithBuildAgent Challenge: Civic Hub– Smart City Portal

I’m excited to share CivicHub, the application I built for the #BuildWithBuildAgent challenge — a simplified Smart City service platform that allows citizens to interact with their local administration through a clean, modern digital experience.This ...

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Adeus a Packages Calls – Garantindo a Sustentabilidade e Segurança dos Scripts na Now Platform

Migração de Código Crítico: A Propriedade com.glide.script.packages_call_removal e o Risco de Usar Java Direto 1. Introdução: O Risco de Burlar o Escopo No passado, os desenvolvedores do ServiceNow frequentemente recorriam a chamadas diretas...

Article
Threat Intelligence Security Center

How to generate a report to analysis the RITM stage, approver and approval duration

Hi community, I have request to generate a report to analysis the duration of each stage in RITM level, together with the approvers in each stages. I could find the metric_instance to calculate the duration of each stage, however, i could not find a ...

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Hi Team, we have integration ServiceNow virtual agent to other third-party but live agent accept re

Hi Team, we have integration ServiceNow virtual agent to other third-party but live agent accept request then chat box is closed then agent is unable to connect with customer.

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Your #BuildWithBuildAgent Guidebook is Here.

Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBuildAgent Challenge. Ready to jump in? Check out this blog for everything you need to know. To help you kick off your build and share it with the Community,...

blog

Zurich's new run types for scheduled jobs

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, One of my Zurich release favorites: Scheduled jobs got enhanced with three new run types and two new advanced options, making scheduling a lot more flexible ...

Article

Hide some of the groups based on type from the teams tab in service operations workspace.

I'm trying to not show some of the groups on the Teams sidebar in SOW. I only want to show the ITIL groups. Other groups are in there because of AD integration and not necessary. To be clear I do want to show some of the groups, but only the group...

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Scope of Genarative AI

Scope of Genarative AI in Servicenow plateform and specific blog or article will help.

Question

Enable to write a blog

Hello Team,I want to publish a blog for the #BuildWithBuildAgent challenge, but I am not able to see the “Write a Blog” option on the Developer Blog page.Kindly enable blog posting permissions on my ServiceNow Community account.My profile link: https...

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Resolved! CIS - ITSM Certification

Hello Folks, I want to pursue the CIS-ITSM certification. Before enrolling, I would like to confirm whether completing the CSA and CAD certifications is mandatory. If not, could you please share the link to enroll in the CIS-ITSM certification course...

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