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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Generate PDF file for catalog variables and attach it to RITM

Hello There, I need to create a PDF file with catalog variables and attach it to RITM as a PDF file. Has anyone attempted this before? or do you have any suggestions? Could you please paste the script below if you have done this?

  • Question
  • Service Catalog

Type field in Emergency change

When we create an Emergency change via P1 and P2 incident is there any OOB function to make the "Type" field read only when the change is in "new" state.    

  • Question

Hide uncheck checkboxes inside a multi row variable set

Hello ,  I have a multi row variable set that has check boxes that represent canada provinces, but when only once province is selected the unselected ones show as false. Is there a script to use to hide the false values in the portal and in the back ...

  • Question

Get Familiar with Agentic Workflows & AI Agent

  We used to design services. Now we’re designing the thinking behind them. With ServiceNow’s AI Agentic Workflows, you're not just setting up automation, you’re training digital coworkers that can plan, reason, and get things done.   This hands-...

  • Article
  • Support - Customer Enablement

Manager add Delegate on behalf of user

I am working on a requirement to allow a user's manager (or other appropriate person) to set up a Delegate on their behalf. Use case is employee has medical emergency with no prior notice and immediately is offline. How have other organizations handl...

  • Question

Configurable Portal Widgets: Portal Catalog Quick Links Widget

Below you can see Portal Catalog Quick Links.  In this example, it's displayed on the business portal.    This widget is out of the box for the business portal and other CRM & Industry customer portals that leverage Configurable Portal Widgets.   Wh...

  • Article

Register today for the Memphis SNUG!

Hello SNUG Members!   We're excited to be hosting the in-person Memphis SNUG Meeting on Wednesday, December 10, 2025, at St. Jude Children’s Research Hospital – Peabody Place Campus.   Enhancing and accelerating your success with ServiceNow is the fo...

  • Event

Retired values are showing even after saving the records

Requirement :In Line of business field we have to Retire values (“Home”, “Personal Auto & Home”)  and these values must remain visible and editable on existing records that already contain these values, but shall not be available as options for new r...

  • Question
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