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Related List Filter Configuration

I am getting the exact result by the script in the Relationship, but on the form below the related list filter is not showing. Instead of Service Entilements, I want the filter i.e., Company = companyName. 

  • Question

IRM - Smart Assessment Engine

We are trying to set up a demo for a client and wanted to include the Smart Assessment Engine in the demo. Please share how to set up the actions in the Smart Assessment Engine and include responses as inputs. Thank you!

  • Question

Exco level monetary benefits tracking - how?

Across multiple projects I have to be able to track financial savings,  I then need to be able to report upwards to our exco as to what month on month financial savings have been made. I think we use the Monetary Benefits tab, but how has anyone use ...

  • Question

Service Now University Lab Errors

Good Afternoon, I have found a couple errors within the Lab instructions in ServiceNow University which prevents me from completing a couple courses, who can I email these errors to get these fixed or to get alternative instructions so that I can com...

  • Question

Prevent Demands from Showing in Time Sheet Portal

Hello @all ,Whenever I create a Resource Assignment from the Demand form related list, the corresponding demand starts appearing in the Time Sheet Portal under the “All Tasks” tab.My requirement is that demands should never appear in the Time Sheet P...

  • Question

Waking up from hibernation - or not

Has anyone succeeded in getting the instance in your ServiceNow University course to wake up from hibernation with some degree of reliability? Mine just sits on the 'waking up' page forever. Of course I saw the guidance to just capture your state in ...

  • Question

Resolved! SoW Lists Refreshing

Hello all, Our organization is currently migrating our Service Desk from using the old agent workspace to the new SoW. Something we have immediately noticed is that lists do not auto refresh like they do in agent. I have spoken with Service Now and w...

  • Question

Public Sector Low-Code App Engine Innovation Workshop

  Join us in-person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost p...

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  • In Person

Having Issue with 2 Approvals in a Flow

Have a flow that has 2 approvals in it.  Both set up as a group approval and that anyone within the group can approve it.It was reported to me that the first approval, even when someone in the group approves it - it doesn't show approved. I created a...

  • Question

Apply a Workspace View Rule for a Group User

Hi Team,I need to apply a Workspace View Rule NEITHER via Role NOR via Condition. Instead I want to check if the logged in user is a part of the Group then apply the View in Workspace.Is it anyway achievable in ServiceNow?Kindly share your thoughts.T...

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