ServiceNow Community

Resolved! Send consolidated approval email for multiple demands/projects

Hello Team, We have received a recent requirement from our business users. Currently, they are managing the approval of multiple demands through an Excel sheet. They are now looking for a similar capability within ServiceNow, where the approver shoul...

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JDBC Step Missing in Flow Action

Hi All, I'm not finding the JDBC Step to create a Custom Flow action in ServiceNow to integrate with Oracle Data base for data fetch. Can anyone help me with the plugin ID that should be installed to have this option enabled during the Flow action c...

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Splitting custom category table into 2 separate child tables

Dear community,i have the following requirement. Currently there is 1 custom table u_category. Which already contains data.I am extending this table to have child table u_category_1 with brand new data.+We would like to move existing data from paren...

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I need help to pass this stage

I can't locate user menu. Thanks

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Quick links in the employee center search results redirecting to "sn_ex_sp_quick_link" table backend

Hi All,I have configured quick links in search sources to get result in employee center when searched the quick links, but I'm facing a challenge if we click on the quick link result it is redirecting to "sn_ex_sp_quick_link" table from Employee cent...

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While transfer of my previous servicenow account with current organisation , I lost my certificate

please help to recover my CSA certificate which was tagged to my previous organisation email address

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Receiving an Alert level: critical. Invalid value on Update in the SOW workspace

Hello,I am encountering an issue when attempting to cancel an incident in the SOW (Service Operations Workspace) workspace. The error I receive is:"Invalid value on update"Context:I have a business rule in place that checks if the incident state is ...

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How can I display repair claims on the dealer portal?

Hello, I have installed bellow plugins for repair claim management.Manufacturing Sales Promotion ManagementManufacturing Repair Claim ManagementManufacturing Recall Claim ManagementAnd according to the following Docs, it states that repair claims can...

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Employee Centere Error on My Request option

Hi All, When we are clicking on the My Request in Employee center prompting the below error message. This is happaning only in Production not in the lower instances.

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How to set tabs component selected tab based on page paramter dynamically

Hi Experts,I created a tab1, with the following tabs:Tab Name, Tab IdTaba, tabatabb,tabbtabc,tabc There's a parameter of the UI Page selectedTab, I set the parameter value to selectedTab=tabcI would like to when the page loaded, the tabc selected (ba...

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AI search Q&A and Cases /interactions.

Hello all, We have a different requirement to tie Q&A search results with Cases to verify or report what Agents searched for those cases. In my research it is not possible because Q&A is completely different there is No any link to cases. Could you ...

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Resolved! I cannot create resource assignment from Technical View

I am trying to create a Resource Assignment directly from the technical view of the sn_plng_att_core_resource_assignment table. I inform some of the data as seen in the first image but when when I click "save", start_date and end_date are deleted and...

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End User not able to search his Demand number under 'My Tickets' on esc portal

We have created record producer, and it is mapped with Demand Table. End user will submit the record producer form from the esc portal and demand number will generate, then on esc portal we have 'My Tickets/Requests' section under that whatever Deman...

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Is it possible to set a catalog item available from portal but not available from the backend

Hi, I'm new to the servicenow, could you help to advice if it's possible to set a catalog item available from portal but not available from the backend？ like I created a catalog item, I want only the manager group can see that catalog item from porta...

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New Admin seeking Hands-on Experience!

Emmanuel FarinuManchester, United Kingdom. Hello everyone, I have completed my initial ServiceNow Admin training and am looking for any volunteer or entry-level opportunity to gain practical experience. Ready to learn and contribute immediately! Ple...

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