"View all" link on a simple list does not take be to a list view

I have created a Platform Analytics Dashboard with multiple tabs. On most of the tabs I have at least one simple list visual. I have a filter at the top of the dashboard that filters the Assignment Group across all visuals and tabs.When I go to one o...

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Custom action to load import set records and complete the transform

Hi,  We have created a custom action to load the data and complete the transform map. We would like to return number of rows processed, inserted and updated but the script is not working as expected. Can someone point me where iam going wrong? I even...

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How can I create a private task without using a freeform VTB ?

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ServiceNow Incident Auto-Reassignment to Active Manager Hierarchy

How can I write a ServiceNow script to check whether incidents are assigned to active users, and if the assigned user is inactive, automatically reassign the incident to that user’s manager? If the manager is also inactive, how can the script continu...

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ServiceNow Exchange: Employee Experience Academy

Employee Experience Academy is a series of live, hands-on sessions where the ServiceNow product team demonstrates how to configure the Employee Experience product suite. This includes Employee Center, Now Mobile, Browser Extension, Kiosk, Microsoft ...

• Event

Primary and Secondary jobs swapped on HR Profile, incorrect in staging table but correct in SAP.

Hi all, we have an issue with primary job and secondary jobs showed on HR profile. This information is retrieved via integration from SuccessFactors. In SAP, the data are set correctly, the primary job is marked and the secondary job has earlier end ...

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• Human Resources Service Delivery

Disable attachments in Scheduled Reports

Hello Experts, My requirement is to schedule reports so that recipients receive only the report link, without any attachments. I researched in various forums and learned that unchecking the “Include with report” option should prevent attachments from...

• Question

SuccessFactors Integration with SuccessFactors Spoke

Hello All, I recently implemented the SuccessFactors spoke and would like to share my findings and knowledge with you as very little information is available out there. I have tried to be descriptive so please be patient with the length of the articl...

• Article
• HR Service Delivery

Make variables on the target record read-only in workspace

Hi All, We have a requirement to make the default variable editor read-only in the target record. We have written script as per https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752560 which makes the variable editor read-only i...

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• User Interface (UI)

ServiceNow User Group (SNUG) Helsinki 2026

Join us for the next SNUG meetup on Tuesday 28th of April, 2026 at Technopolis Ruoholahti!    This is a fantastic opportunity to come together with fellow ServiceNow users to share experiences, discuss best practices, and build stronger networks. Joi...

• Article

ServiceNow User Group (SNUG) Helsinki 2026

Join us for the next SNUG meetup on Tuesday 28th of April, 2026 at Technopolis Ruoholahti!    This is a fantastic opportunity to come together with fellow ServiceNow users to share experiences, discuss best practices, and build stronger networks. Joi...

• blog

Tabs in Workspace - SimpleList

I have a dashboard with several data visualizations.Is it possible to open a new tab when I click one of them?To me it looks a bit like a new tab is related to the table used in the data visualisation.If I have 3 data visualisations for different tab...

• Question