ServiceNow Community

UI views to be reflected into the workspace through workspace view rules

@svirkar420 I want to add view for table like requested items , catalog tasks so that only specific fields are visible into the workspace, even i have created workspace view rules, ui view , configured viewruleconfigid into the ux page property, but...

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Issue with Importing 1 Lakh Incident Records from Demo2 to Demo5

Hi All,I have two ServiceNow demo instances – Demo2 and Demo5.In Demo2, I have around 1,00,000 records in the Incident table.I exported all the incident records successfully.But while importing them into Demo5, only 10,000 records are getting importe...

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Variable re-order in different sections/containers

Hi All,I have one record producer, in which there is one variable "Please select the lines of business" (List Collector).I want to use the same variable in different section/containers.In some sections, the variable should be displayed in middle of s...

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Let's play a little Game - what will this code do?

As an ex-DB guy, I am always interested to see how ServiceNow works under the hood.Therefore, I did a little experiment on my PDI.First I created a table called u_device with a single mandatory field u_imei: And then I opened "Scripts - Background" a...

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PA report to show count as well as % for closed and non completed incidents

We are creating PA report to show total count of closed incidents vs total pending incidents and % of both in single widget on dashboard.For this widget we want Category breakdown. We have used category breakdown on each indicator and it is working o...

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Trigger Robust Transform Map on Record Insert

Hi Team,I’m working on a use case where I need to insert a record into a staging table, and then automatically execute a Robust Transform Map when the record is inserted.The reason for using a Robust Transform Map is that I need to perform operations...

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"Error occurred during row insert" while importing JSON data using two transform maps

Hi everyone,I'm facing an issue while importing data from a JSON file using a Data Source in ServiceNow. There are two transform maps involved in the process:1 – uses a field map, and the name field has COALESCE = true2 – a script-only transform mapU...

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Issue with Staging Table Record Creation & Running Only One Transform Map

Hi All,I’m working on a requirement where records are sent to a staging table and then processed through a specific transform map.However, I’m facing two issues:When I insert a record into the staging table via script, it is being created twice.When ...

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Resolved! Adding a variable to the secondary fields displayed on header

@Brad Tilton If i want to add the variables that is present in the variable set , and when a request is created form the portal we will have this variable onto the requested item ,so how to add the variable to the secondary fields displayed on hea...

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How to enable privacy notice to display when the user logs into branded version of now mobile

Hi all, How to enable privacy notice to display when the user logs into branded version of now mobile for the first time with custom privacy notice

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Loading is showing in CSM / FSM Workspace in Lead workspace table in service Catalogue section

Issue DescriptionIn the Lead to Contract Management Workspace, the Catalog section does not display any content. The section continuously shows a “Loading” state and does not render the catalog items. This prevents users from accessing or selecting c...

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CSM Configurable Workspace

Walk-Up - "Create Incident" UI Action for Workspace

Hello all, we are currently configuring Walk-Up Experience and need assistance with the "Create Incident" UI action. Since Walk-Up uses the AWA and the workspace inbox, we would like to use the OOTB UI Action in the workspace, so the technicians don...

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Resolved! Query about Flow Designer Approval

Is there a way to do approval sequence in Flow Designer.Example: Approver 1, Approver 2.Once request is submitted, it will ask for Approver 1. Then if Approver 1 approved, it will move to the next approver which is Approver 2.

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How credential alias are linked in flow designer actions?

we have ad v2 actions in flow captured in update set, but it references the connection alias , so in upper isntance,(Where the plugin has to be installed from scratch) if we download the adv2 plugin from scratch, will it create new alias with diff sy...

Question

Survey Definition form is looking weird

Hello Community, What can be the reason that Survey Definition form is looking so weird like no Name, no Intro /Ending notes , no other fields are visible even on the form even in the list view.Attaching here is the image for reference. Please guide...

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Human Resources Service Delivery