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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Prasanna_Patil Specialist How to edit "contact us for help " on esc portal Hello All   Can someone suggest how to edit this widge... Read More Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online South Florida SNUG Meetup Hosted by JenniferG 1 Apr, 2026 10:00 AM PDT Event Details Online Technology Workflow Virtual Workshop Series -Modernizing Software Asset Management for Compliance... Hosted by Mayleen Fitzcha 1 Apr, 2026 10:00 AM PDT Event Details Online April 3rd First Friday's Session Hosted by JenniferG 3 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by ServiceNow 7 Apr, 2026 12:00 AM PDT Event Details Online ServiceNow Exchange: Discover What's New in the Q1'26 Store Release for Retail Industry Products Hosted by Abigail Lavadia 7 Apr, 2026 08:00 AM PDT Event Details Online April Speed Networking (EMEA Friendly) Hosted by madisonsext 7 Apr, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ServiceNowのストレージの永続利用について

最近、利用しているインスタンスのデータ量が増えており、ServiceNow社の担当からはsys_attachmentの情報は永続的に保存することを目的としたものであるので、アーカイブなどを検討してくださいと言われました。 アーカイブを考えなきゃなとは考えており、BOXなどへ逃がすなども考えています。 そこで以下のご意見をいただきたいです。・このようなアーカイブに関するServiceNowのベストプラクティスは何かありますか？また、こういった事例を知っているなどあれば幸いです。・sys_attac...

  • Question

Need to translate a form? - check this

This is a brand-new prototype artifact, on the medium to hard level of complexity.   When I first started dabbling with translations in the platform (over 12 years ago now) I actually thought that field labels and choices were the easiest of the area...

  • Article

Notification update

I have a development story for notification updation. the current script is //Fetching approval records that are in request state and approval user is inactive.var approverGR = new GlideRecord('sysapproval_approver');var encodedQuery = 'state=request...

  • Question

Transform map Workday

hello All, I am doing workday Integration and pulling the data into HR profile staging table and it is coming correctly,then I have an OOTB transfrom map from HR profile staging to HR profile table.But when the data loads in the staging table , it do...

  • Question

Need Help Creating ACL on alm_hardware Table Based on "Managed By Group"

Hi Everyone, I am trying to create an ACL on the alm_hardware table in ServiceNow. We have a custom field called u_managed_by_group on the hardware asset record.  The requirement is: Only users who are members of the group specified in the u_managed_...

  • Question

Workspace ATF: can not view the options in the drop down

Hello,  I am currently trying to create an ATF workflow that closes a record in workspace view. Everything works except when I use the step 'Click Component (Custom UI)' and click on the 'Reason' field drop down to view the options, I am not seeing a...

  • Question

Resolved! Get the right sys_id for screen in mobile view

Hi, I'm trying to set up mobil push notifications for new published news articles. It works so far but the push notification doesn't get the right deep link to the news content view in the Now Mobile App.  Does somebody know which screen (sys_id) I h...

  • Question

Resolved! Now Assist Skill Kit is not fetching input from record in servicenow

I have created a Now Assist Skill Kit and whenever I test it or run it through Flow designer it is not fetching the input.Prompt:You are an AI assistant that predicts customer churn risk based on customer support interaction signals. Analyze the foll...

  • Question

ServiceNow Automated Test Framework (ATF): Tips and Tricks

In the fast-paced world of ServiceNow development, ensuring platform stability during upgrades and deployments is non-negotiable. This is where the Automated Test Framework (ATF) becomes an indispensable tool, streamlining regression testing and givi...

  • blog

Resolved! I want to hide the search bar at the top of the portal.

I want to disable the search bar for users.I'd like to implement this using no-code methods if possible. Are there any good ways to do this?I want to allow users to access all other elements of the site.   

  • Question

ATF test to validate the values of a drop-down field

Hello all,I am trying to write ATF test steps and I have a requirement to test the values of a field on a Form. This field is a drop-down list.What I would like to do is validate which options are available in this drop-down (check what the list cont...

  • Question

Calculate lifecycle template

Can you tell me about Lifecycle template why we create lifecycle template what was the prupose and give me real time senario to manage asset lifecycle

  • Question

Compare glide_list with reference field value.

(function executeRule(current, previous) { var applicabilityUser = current.getValue('applicability_by_cao');var circularList = current.getValue('circular_cao'); // If circular list is empty → stop saveif (!circularList) {current.setAbortAction(true);...

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