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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 06:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 06:00 PM PDT Event Details Online Ask the Experts: Driving Platform Adoption Hosted by Allen Andreas 30 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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where to check service now version

where to check service now version in service now instanceThanks

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  • Analytics and Reports
  • Integrations
  • Scoped App Development

Changing the from/to link to the "End" node in Virtual Agent Designer

I want to connect my Update request utility to the Next check input, but I can't drag the arrow to that even though I have another node connecting to the End.I can't change it in the table view either:What can I do? I don't want to duplicate nodes ju...

  • Question

Dynamically retrieving the approver user in ATF and impersonating them

Hello community — I'm facing an issue with ATF impersonation and hope someone can point out what I might be missing.Environment & contextI have an ATF test where:Step 36 is a Record Query that successfully returns a sysapproval_approver record (I can...

  • Question

Ams user account assigning sc tasks to wrong groups

Hi Developer, There is an integration of AMS with Service now which assigns sc tasks to groups. Now it is assigning to wrong groups. I checked in Business rules and assignment rules there is no business in place to check. Please provide your suggesti...

  • Question

Portal Side Filter

Hey All, I have a requirement to add a filter on a catalog Item (Hardware Asset Refresh Order). In my instance there is already a condition builder that defaults to Eligibility is true, but I can change it to whatever I want. However, on the portal t...

  • Question

ATF for client scripts dropdown choice

HI,i have a choice box which will be loaded onchange of of "Project_Type" as "Existing" i will be sending a Rest Call using scripts include and i will add Options to the "project_name", how can i test this in ATF In ATF Im using Set variable (SP) - w...

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ServiceNow User Group Sacramento

  Mark your calendars! The ServiceNow User Group: Sacramento is taking place on Tuesday, November 18. Check out the details below and register below!   Event Name: ServiceNow User Group: Sacramento Date: Tuesday, November 18 Location: Sacramento, CA ...

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Parent Select Box with child questions

What is the best business practice to create Create servicenow catalog item with six main questions, each parent has a child Selectbox questions? ThanksRequest Types â€“ Select Box  MandatoryOption 1: Request New ProgramOption 2: Modify Existing Progra...

  • Question

Theme connecting to knowledge portal

Hi Community Can you help me on how to connect a theme which I have set up in the theme builder to my knowledge portal in service now? I have published the theme. If I go to Service Portal - Theme I am not able to see the theme that I build and publi...

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Resolved! "display_value" missing in API call...

I'm making a Table API call to my instance and specifically setting sysparm_display_value=all so that I get the value and display value for all the properties on the record I am retrieving...  Unfortunately, for some properties the JSON being returne...

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