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Need to shoe approver name in ticket details page

Hi All, I need to show the approver name of particular ticket in the below ticket details.Attached image for reference.

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Join us for an interactive workshop designed for those who are new to—or currently navigating—their Enterprise Architecture (EA) journey. Explore ServiceNow’s EA capabilities as our experts share key concepts and a maturity roadmap to help you bui...

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Is there a read-only role available for the sys_dictionary table in ServiceNow?

I want to use dictionary information (like field definitions) in my scoped application, but I don’t want to grant elevated permissions that allow updates to the dictionary. Is there an out-of-the-box role for read-only access to the sys_dictionary ta...

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How to display stacked bar graph from custom script in UI Builder [Not in Reporting]

Hi everyone,I’m trying to build a Stacked Bar chart in UI Builder using now-vis-bar-wrapper in data resource . My data comes from a Script Include that returns a hierarchical structure with these keys for each node:{ "value": "{SYS_ID}", // sys_i...

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UI Builder : Next Experience
UI Framework Next Experience

Related list config risk event- compliance case

Hi , please help me to find out the related list OOB config in the Risk event -- compliance case related

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Topic Page - Remove 'Filter by' dropdown

Hello, Is there a way to remove the 'Filter by' dropdown list in the topic pages? I have a request from the business to investigate the feasibility of taking this away for the end users. While reviewing the widget I did find the HTML code that is gen...

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SOW: Service Dashboard Page

Hello All,In service operations workspace there is a service dashboard page.Is it possible to change/modify these things here?Default | 1 IncidentService Breakdown optionsand show incident below instead of servicesIs there any workaround or is it pos...

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Exclude some item when archiving REQ/RITM/TASK

Hi, We currently want to archive REQ and their related records that was closed before 2 years ago.But we want to exclude from the archive rule some item (catalog item called firewall). How to do that since there is no "item" field on the request and ...

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Node Map Settings

Hi everyone!As part of the starter stories for the Core System Setup, there is one story where you have to configure the "Node Map settings so that users can view Node Maps with reduced edges allowing them to see more information in the default view"...

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How to trigger a Rest API (Post) call, When users clicks 'Save as a draft' button on service catalog

Hi All, Currently I am working on a requirement where a catalog item is being initiated via Jira. My task is to push back the details of the draft version to Jira when anyone clicks on 'Save as a draft' button. So that for the same record no one shou...

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[Platform Fundamentals Academy] Forms to Conversations: A Beginner's Guide to Conversational Catalog

Forms to Conversations: A Beginner's Guide to Conversational Catalog In the latest Platform Academy session, we explored how to transform static catalog forms into seamless conversational experiences. Why Conversational Catalog? Traditional servic...

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I have created a database view (between attachment & incident table)

Hello Everyone, I have created a database view between attachment & incident table..with clause as:-incident_sys_id=attachment_table_sys_idBy this clause it is working as expected.But suppose if a incident record is having 5 attachments then it is sh...

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How do we bind/use state param in data source condition of data visualization?

I am not able to bind the state client parameter or any data resource on the condition of table data source in data visualization.Nor does @ state ."{Name of State}" works. Let say I have a table called software archive After editing, i do not s...

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Next Experience Release Updates
UI Builder : Next Experience

translated texte on employee center

Hello guys! i try to translate this requests text on employee center with system_messages texts editing but the probleme that it dosn't change!!! have you any idea when i can translate it please! Thank you

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Is there any option to integrate ITSM to Jira ?

Is there any option to integrate ITSM to Jira? for Example: SC Task information flowing to Jira and vice versa, the updates we make in Jira , reflect back in Service Task etc.. if this is doable? if doable, what is the process to achieve this?

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