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MRVS mysteriously set to Required

Karina Baublits
Tera Contributor

I have an MRVS that needs to be on screen but not required.  I have set a script that auto-populates the first row when a different question triggers that need.  However, there is NO call to make the mrvs required.

 

There are no policies making it required.

 

When i open it in the catalog... it is marked required and nothing has been touched yet - so, right out of the gate...

 

Spent more than an hour trying to find what is causing this.  Current version is Zurich Patch 12.

 

Thank you 

Karina

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Karina Baublits 

did you try to create another MRVS and observe the same behavior?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader