MRVS mysteriously set to Required
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2 hours ago
I have an MRVS that needs to be on screen but not required. I have set a script that auto-populates the first row when a different question triggers that need. However, there is NO call to make the mrvs required.
There are no policies making it required.
When i open it in the catalog... it is marked required and nothing has been touched yet - so, right out of the gate...
Spent more than an hour trying to find what is causing this. Current version is Zurich Patch 12.
Thank you
Karina
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2 hours ago
did you try to create another MRVS and observe the same behavior?
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
