Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1038122members
2994996posts
What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Its_Azar Specialist Why Staying Close to OOB in ServiceNow Makes Things Easier If you spend enough ti... Read More George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Getting Started with Digital Product Release Management Hosted by seemasingh 20 May–21 May, 2026 11:00 PM PDT Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by HariomS35974003 21 May, 2026 07:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 21 May, 2026 08:00 AM PDT Event Details Online ServiceNow recognizes GAAD 2026: Chat with the VP Hosted by E-Illingworth 21 May, 2026 09:00 AM PDT Event Details Online 5/21: WEBINAR: How Fresenius Medical Care modernized clinical asset management Hosted by Mary Kay Pierso 21 May, 2026 11:00 AM PDT Event Details Online 5/21: WEBINAR: How Fresenius Medical Care modernized clinical asset management Hosted by Mary Kay Pierso 21 May, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to edit the subtitle of a record in workspace

I noticed that these fields are automatically generated when the workspace is created. How do I edit them to display other fields of the table instead of these?

  • Question
  • App Engine
  • Configurable Workspace
  • UI Builder

Convert Lead Popup Showing Blank Screen Intermittently

lead management, when I open a lead form and click the Convert Lead button, the popup window appears blank (white screen). After trying 4–5 times, the popup finally loads correctly and allows me to convert the lead into an account or opportunity. How...

  • Question

Note: Honeywell's SGC script may contain a bug.

During testing, I noticed that—despite explicitly passing the `firmware version`—the value was consistently failing to map to the corresponding table. Upon investigation, I discovered that there is a bug in the current code's handling of the `firmwar...

  • Question

Mapping Order Guide variables to Cases

Hi expertsI am currently working on a requirement where I need to map the requested_for from the Order Guide form variables to the procurement cases. Since there is no linkage between sc_requests and procurement cases I am unable to find a way to do ...

  • Question

Add field to Record Information contextual panel in SOW

I have a field called affected users where we can select multiple users in the incident form. Now I want to bring this field into the Record information contextual side panel. Currently, I have Caller and Assigned to tabs in the Record information ta...

  • Question

How to Edit Default Filter on Related List Records

In the Health and Safety Workspace on any Related List for a Health & Safety Incident record, when you click on the funnel/filter icon it shows the Health & Safety Task number but also shows "Active = true":  Even though you can click the "x" on the ...

  • Question

RITM variables briefly appear and then disappear after page load

 I am facing an issue with a Service Catalog Requested Item (RITM) form where variables briefly appear when the form loads and then disappear automatically after a second. I want variables to appear on RITM form. How do I do that? I suspect it might ...

  • Question

BIA Smart Assessment and Automations

Hello, I'm in the process of configuring an RTO assessment for a BIA smart assessment template and am having difficulty setting the action portion of my action set (see the attached screenshot). The "Set action" field is empty and says, "No results f...

  • Question
  • Business Continuity Management (BCM)

Resolved! Unable to create Intenet

When i changed scope to CD NLU , then New Intent button got disabled. If i switch scope to Global then new intent button got enabled , but not able to create, getting below error. Then How to create new IntentSome features may not be available becaus...

  • Question

Ai agent

Hi All,1)I am learning Ai agents , as a part of learning i am creating a POC where i need the AI agent to retrieve the field value of a incident and pass to another agent, how can i do this?I tried scripting but i am getting the error message that "T...

  • Question

How are Pro Plus license used?

My customer ( an ITSM customer) has purchased 100 Pro Plus licenses but what does this actually mean? Does that means that the client will have 100 users who can use Now Assist for ITSM ?   Also is there a restriction on how many assists can each use...

  • Question
View More