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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Building Trust (AMS) Hosted by jasminecole 23 Oct, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Getting Started with Retail Data Model Hosted by ServiceNow 28 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Major Incident Management Hosted by LexaFu 28 Oct, 2026 08:00 AM PDT Event Details Online 2026 Colorado SNUG Live + Pre-SNUG Workshop Hosted by Melissa Romolto 28 Oct, 2026 08:00 AM PDT Event Details Online Colorado SNUG Live + Optional Workshop - Denver, October 28th Hosted by JenniferG 28 Oct, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy - Ask the Expert Hosted by ServiceNow 28 Oct, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

AI Agent Advisor issues

Hello everyone,  Looking for some assistance with setup for AI Agent Advisor. At this time, in our DEV environment the AI Agent Advisor runs as expected providing opportunities to build AI Agents. Even changing the filters on the setup, no issues and...

  • Question

Renaming CMDB classes

Hello everyone.In the OOB CMDB there are these classes:MSFT SQL InstanceMS SQL DatabaseMSSQL Availability Groupetc.Which is quite confusing.. I would like to change the labels to be consistent "MSSQL", but I don't know if this would be considered bad...

  • Question

How to master in Event Management module

Hi All, I have experience in CMDB, Discovery and Service Mapping and would like to expand my knowledge and learn Event Management. ServiceNow University course have few labs and many links to read articles. As i didnt have any project experience i fe...

  • Question

Lost access to previous PDI dev403583

Hello,My developer account email is sakshiskpal5@gmail.com.I previously had a Personal Developer Instance (PDI) named dev403583 where I built an Employee Break Management application.After returning after a few days, I was assigned instance dev393228...

  • Question

Check mandatory fields on the form.

Hi Everyone, I have one field on WO form, based on some conditions (conditions are quite critical) it becomes mandatory otherwise is non mandatory.I have one server side UI Action where I need to check if the field is mandatory or not right now. How ...

  • Question

Dashboard tab is missing in CWM(Collaborative Work Management) board.

I Installed plugin for Collaborative Work Management(Australia), but I am unable to see the Dashboard tab on CWM board.below image from instance dashboard tab is missing below image is from ServiceNow doc dashboard tab is visible.Monitor and track wo...

  • Question

Report a knowledge gap

What is your process for end users to report a knowledge gap? For instance, they run a search on Now Assist and there's no information or a supporting article for their search. Is that just a simple intake form?Do you do it pro-actively looking at se...

  • Question

How do I set the sys_id value in the source script of a field mapping?

Hello Everyone, I am loading data into a staging table through an inbound payload. One of the staging table fields, serverosi, contains the sys_id of a record from the cmdb_ci_computer table.During the transform, I need to populate the target table f...

  • Question

dashboard is not responding gone to freeze mode

Guys , one of the dashboard getting freeze when i am opening it ..what can be done here as i am unable to do any thing , i tried clearing the cache after that also , its keep stucking . 

  • Question

Resolved! OTM OT Excel SGC Import Task - No Save Button in Industrial Workspace

Hello Community, I am hoping someone else can help confirm the same issue I am facing in two separate instances of ServiceNow Australia, both Patch 1 and 2 in both Edge and Chrome.Plugins Required - Operational Technology Manager (Contains required d...

  • Question
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