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Resolved! Error: Tenable for ITSM plugin

The connection is setup and returning a 200 code. I have used their code to return the json for a specific chunk outside of ServiceNow, but it's failing inside ServiceNow. This specific piece always fails - https://cloud.tenable.com/vulns/export/{exp...

  • Question

TCP connections for windows servers is not populating

Hi AllNot able to pull the TCP connection for windows server discovery.for some servers it is getting populated.I am getiing info messege in discovery logs  "sensor script for Windows - Active Connections has no payload data to process"Windows -ADM l...

  • Question

Next Experience ServiceNow CLI Install Failure

Hello All, I am trying to install ServiceNow CLI in my local MAC terminal . I used these commands:  node -v (v22.21.1)npm -v (8.5.5)npm install @Servicenow/cli -g  The installation succeeds throwing some warnings but when I hit  snc --version  then i...

  • Question

Update the notification text color on ESC Portal

Hi,We have made few customizations to the ESC portal header, which impacting the notification bell icon on the portal, OOB bell icon color is white and we customized our header background color to white which conflicting.I have cloned the OOB bell ic...

  • Question

Design Catalog Items for Outcomes, Not Internal Processes

One of the most common challenges I see with Service Catalog adoption is that catalog items are often designed around internal team structures instead of user outcomes. Over time, this leads to confusion, misrouted requests, and a return to email or ...

  • Question

Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings

I cleared the CIS-DF exam yesterday, and since this certification was released very recently, there were no proper resources, no exam guides, and no clear study pointers available online. I noticed many people in the ServiceNow Community searching fo...

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Event Field mapping script

Hi All,I have a one requirement to add the assignment group of alerts based on some conditions through the event field mapping script, right now for testing purpose I am just hardcoding the assignment group in script but it's not working so can you p...

  • Question

Pass file as input to a Subflow

I am creating a subflow that needs to append to a file opened in the parent flow. The file is a CSV, created using Begin File. I am not finding a way to pass this file into the subflow as input. Any ideas how to do this, please?

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