how to Set Rich Text (catalog variable) Value in client script? g_form.setValue() not work.

[Avinash_Patil1]

Hi, I am trying to create dynamic table using  Rich Text variable on catalog form, plz suggest on  how to Set Rich Text (catalog variable) Value in client script? g_form.setValue() not working.

[Ankur Bawiskar]

Hi,

Are you using some UI page or UI macro to render that?

Please share some details such as screenshot etc

Regards
Ankur

[Michael Jones -]

Based on the info in the docs, setting the value is not supported in client-scripts for this variable type: 

• The g_form.setValue(), g_form.setReadOnly(), and g_form.setMandatory() APIs are not supported in catalog client scripts. Only the g_form.setVisible() API is supported.

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/service-catalog-management...

You would likely have to resort to jQuery or DOM manipulation to achieve it, which would not be suggested. 

I hope this helps!

If this was helpful or correct, please be kind and remember to click appropriately!

Michael Jones - Proud member of the CloudPires team!

[H_kon Sm_rvik]

I don't know if this is still relevant to you but you can use g_form.setLabelOf('<field>', '<value>') to set the label text.

[Allen Andreas]

Hi,

Can you are more about this and demonstrate how you have this working for a rich text label as mentioned in the author's question. I don't believe this actually works and I wanted to double-check since you're saying it is and replying with this on a few different posts.

Thanks!

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