Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
958878members
2941162posts
Ready for Knowledge 2026? Register by January 31 for $400 off, exclusive to Community members! Save $400
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Get Started with Security Operations Applications Hosted by Sarah Wood 20 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Workflow Data Fabric Academy - Stream Connect Hosted by Lolita Honkpo 20 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by Lolita Honkpo 20 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: AI Academy Hosted by Lolita Honkpo 20 Jan, 2026 08:30 AM PST Event Details Online ServiceNow Exchange: ITOM Academy - Service Mapping Leading Practices Hosted by Lolita Honkpo 20 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy The Document Evolution: Bridging your Core Workflow Experience Hosted by Lolita Honkpo 20 Jan, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Smart assessments in Privacy Management

Hi All, I have a legacy assessment and i have migrated the legacy assessment to smart assessment using the smart assessment migration toll and when i using the Assessment in the privacy management I have created the new Assessment under the assessmen...

  • Question

Modify the OOB UX List Items

In the CSM/FSM configuration workspace, several default lists appear in the Default List view. We’d like to remove some of these items. What is the recommended best practice for hiding or removing these default lists while ensuring that future upgrad...

  • Question
  • CSM Configurable Workspace

notification when Service request SLA reaches 90%

HI Team - can any one pleasse help me on this requirment  How To start sending auto triggered mails when the Service request SLA reaches 90% SLA .  we have already configured SLA on requested item table please help me wth configuration steps .  Thank...

  • Question

I have to create Inbound action.

Hi Team,  I have to create Inbound action and in that I need to check recipient and based on recipient it will create HR case and assign that.  Requester = GuestSubject Person = GuestSource = EmailExternal Requester = TrueShort Description = Email su...

  • Question

Resolved! custom approval in flow designer

Hello experts,  I am creating a flow designer in which in the output variable, i have comma seperated user's sysid's example ["904aa11993c322909fa4d2fbb9373c16","24206a0f93792e105f36bb697bba102a"]I want to send an approval to all of the users that wi...

  • Question

Link color on text buttons

Hello all,I am reporting an issue encountered after updating an HTML notification based on an email template. The text color of the buttons is appearing as standard HTML links (blue) instead of white.Initially, the HTML code was using mail_script. In...

  • Question

How to block catalog submission if portal attachment CSV is invalid?

Hi all,I’m working on a catalog item (Service Portal) that requires users to upload a .csv file using the default portal attachment.I need to:Prevent submission if the attached file is not a .csv or is missing required headers (like batch_ref, origin...

  • Question

How to edit details tab of incident in SOW workspace

Hello, I have a requirement to move the fields of incident in a order.On the Left panelFields should be listed as follows Assignment SectionAssigned toAssignment GroupIncident SectionCallerLocationShort DescriptionDescription NumberStatePriorityOpene...

  • Question

CSM/FSM workspace - modifying the Comments in the Compose section

In the CSM/FSM Workspace I am trying to update the Comments “verbiage” in the Compose section. So far I have figured out how to update the “Everyone can see this comment” part by following this post I found in the community Modify the compose section...

  • Question
  • CSM Configurable Workspace

Resolved! UI builder - How can i get these tabs configured in Ui builder

In Ui builder can we get the tabs configured as the image showed above ?The requirement is to show all the child tasks as tabs for the individual to work simultaneously even related list to show as this instead of tabs inside of the record. How can i...

  • Question

Create a Checklist in Service Operations Workspace

Dear All, I am trying to add checklist to change_task table in ServiceNow. I was able to add it in the Native view with Form layout > Checklist (Formatter).  However, i want the same in-Service Operations Workspace.  I am referring to this Blog - How...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now