Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1130466members
3030676posts
The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
Brazil release One Al experience. Autonomous work by design. Miss the Brazil release broadcast? It’s on demand. Watch Event Replay What`s New Popular Posts More The latest in Community Posted by jordancbaron The CreatorCon 2027 Call for Content is Open! The CreatorCon 2027 Call for Content is Open for Business! Hey there, ServiceNow Co... Read More Posted by Oluyinkaoginni Activate, Deploy, and Trust Your Agentic AI: Join Two Live Workshops Ready to get started w... Read More Posted by jordancbaron Find Your Community at the Toronto World Forum Toronto, Join us on November 3 On November 3, ServiceNow World Forum lands at the M... Read More Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Christchurch SNUG November 2026 Hosted by craigwall 8 Nov, 2026 07:00 PM PST Event Details In person Wellington SNUG November 2026 Hosted by craigwall 9 Nov, 2026 07:00 PM PST Event Details Online Virtual Demo: From fragmented to decision-ready: A deep dive Hosted by Carrie Lea 10 Nov, 2026 05:00 AM PST Event Details Online Virtual Demo: From fragmented to decision-ready: A deep dive Hosted by Carrie Lea 10 Nov, 2026 05:00 AM PST Event Details In person November 10: From Budget Drift to Strategic Alignment: An SPM Practice Workshop for Public Sector Hosted by WhitleyT 10 Nov, 2026 05:30 AM PST Event Details In person Live Webinar | From Evaluation to Enterprise Value: How Honeywell Put AI to Work Alongside People Hosted by amykegan 10 Nov, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Duplicate Catalog item

I found catalog items with the same name, but there are two records—one with “active” set to true and the other with ‘active’ set to false. Is this because one is currently being edited in the builder, since there’s a “Cancel Checkout” button on the ...

  • Question

PDI Sample Data

I am curious if it is possible to get the lastest version PDI with a large set of sample data to test with. If you know the answer please share with me.

  • Question

PDI with a large set of sample data to test

I'm wondering whether it is possible to get the latest version of PDI with a large set of sample data to test. If you know, please share it with me.

  • Question

Incorrect Quiz Question in ServiceNow learning

Course: Homepage / Service Graph Connector Essentials (Path) / Integrate Service Graph Connector for Microsoft SCCM (Course) / Service Graph Data Visualizer & Transforms (Content)This quiz question, seems to have "two temporary attributes" as correct...

  • Question

Flow desiginer is not triggering after adding in catalog item form flow field

I configured the Service Catalog as the trigger condition for the flow. However, the flow is not triggering when a request is submitted, and no Flow Context is being created for the RITM. When I test the flow directly from Flow Designer, it executes ...

  • Question
  • Request Management
  • Service Catalog

The CreatorCon 2027 Call for Content is Open!

  The CreatorCon 2027 Call for Content is Open for Business!   Hey there, ServiceNow Community!   It’s that time again! Our CreatorCon Call for Content (CFC) is officially open for CreatorCon 2027!   Call for Content Opens: November 6, 2026Call for ...

  • blog

Migrating USEM Configurations Between Instances

  As you explore USEM (VR v30x), either as an existing customer that has recently migrated or as a brand new customer starting your journey, you will need to make a plan for managing and promoting your configurations (aka USEM rules) between Service...

  • Article

Resolved! Description field in CSM Case?

In a greenfield out-of-the-box ServiceNow CSM implementation there is no Description field, only a Short Description field, on the CSM Case form. Is this intentional, and would it be considered best practice to add the Description field or not? Of co...

  • Question
  • Case Management
  • Customer Service Management
View More