ServiceNow Community

ACL For Custom Table

There is a custom table called “Certification and Training.”We need to create ACLs with the following requirements:Only users with the itil role should be allowed to create, update, and delete records in this table.All users should be allowed to read...

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Strategic Portfolio Management (SPM) in ServiceNow How a demand can be promoted to project

Hello I don't know SPM module and i have a task on it, make OOTB solution for demands that need to be approved by a committee so the date of validation by the committee must be mandatory the conversion or promotion of the demand to project must be wh...

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Resolved! Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow

Have any of you implemented Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow? To add more details on to this - more similar to physical assets like Laptops or Desktops where we have Stock rooms and Stock rules that govern inventory of the asse...

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Help with On-call workflow

Hi, Please help me on how I implement the requirement below:I'm not very familiar with using the legacy workflow editor and been working with this task but I'm unable to completely do it. current workflow: on-call assign by acknowledgement per rotaCu...

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Reconciliation rule not working on Windows server table

Hello Everyone, Recently we have created a reconciliation rule on Windows Server table and we keep first priority is ServiceNow and second priority is SG-SCCM ad third priority is SG-Intune and we have selected apply to all attributes. the issue is S...

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Resolved! SPM - Budget allocation at project level and portfolio level how both works in new next experience

We are working with client to propose SPM PPM process. In that we are not able to give them understanding how exactly project and portfolio level budgeting happens.1) Project level budget allocation - Under project workspace , we have Financials. In ...

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Email client templates visibility on condition

Hi Everyone, Requirement 1:There is an out-of-the-box email client template for change requests called “Email to Requested By and Assigned To.” The requirement is to hide this email template when the state is “Closed” or “Cancelled.”However, even aft...

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Has anyone else noticed the Moveworks Developer Fundamentals Knowledge Checks are broken?

It's bad enough having courses with no labs, but having "knowledge checks" that give no explanations and always grant a passing grade... [facepalm] Bill... check on your people.

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Issue related to Cascading Filter Platform Analytics

Hi Everyone, I’d really appreciate your guidance on an issue I’m facing while setting up a cascading filter, where Filter B should follow Filter A. Here’s the context: My main table (Incident Reduction) has two fields: Application and Department.The ...

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Service Bridge: Provider & Consumer instances

Hi,I am currently completing the Service Exchange Implementer path and I am trying to complete the labs for the Service Bridge Features and implementation course but I do not know how can I access or request the provider instance as the instance avai...

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Include state changes for standard tickets conversation widget in service portal

Has anyone managed to include state changes in the ticket activity for the standard tickets conversation widget?

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is there any to stop the OOB functionality that changes decimal field value from 0.400 to 0.4

Hi,is there any to stop the OOB functionality that changes decimal field value from 0.400 to 0.4?I want that the value will be display as 0.400

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Understanding ServiceNow Platform Architecture

Understanding the architecture is essential for developers because it helps in designing efficient applications and integrations on the platform.1️⃣ Presentation Layer – Where Users InteractThe Presentation Layer is responsible for handling user inte...

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Resolved! sending email to assignment group members

Hello experts, From the script include i have the incident sysid. From the script include, I need to send an email to all the assignment group members. Can anyone help me what to pass in the parm1 so that i can call the notification using gs.eventque...

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How to communicate via ServiceNow to end use

Hi developers,I have received a new use case. We have a form to handle password reset. Is there a way to provide the reset password safely from ServiceNow to end user?It would be great if the resolver can provide the password in ServiceNow and Servic...

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