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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Activate AI Skills and Agents for Change Management Webinar Hosted by LexaFu 30 Sep, 2026 08:00 AM PDT Event Details Online Webinar: Rethink how the enterprise manages risk​ Hosted by ChantelleLash 30 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Using CAB Workbench for Change Discovery Hosted by LexaFu 30 Sep, 2026 08:00 AM PDT Event Details In person REGISTER NOW! ServiceNow Nexus 2026 for SPM, EA and CWM Hosted by RebeccaH5 30 Sep–1 Oct, 2026 08:00 AM PDT Event Details In person [In-person] REGISTER TODAY! ServiceNow Nexus 2026 for SPM, EA and CWM Hosted by RebeccaH5 30 Sep–1 Oct, 2026 08:00 AM PDT Event Details In person REGISTER NOW! ServiceNow Nexus 2026 for SPM, EA and CWM Hosted by RebeccaH5 30 Sep–1 Oct, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Related Articles not displaying on Catalog Item in Service Portal

Hi Community,I am facing an issue where the Related Articles configured for a Catalog Item are not being displayed on the Catalog Item page in Service Portal.I have added the required Knowledge Articles to the Related Articles related list of the Cat...

  • Question

Resolved! How to Create Notifications in ServiceNow: A Beginner-Friendly Guide

Introduction Ever felt like you’re missing updates in ServiceNow? Notifications are here to save the day! They’re the little nudges that keep everyone informed about what’s happening, whether it’s an incident update, a task assignment, or a major cha...

  • Question

Recommended training for Devops Change Velocity

What training is recommended to help prepare a Change Manager and our Product Development Teams for use of Devops Change Velocity? The development teams use GitHub, and DCV will be used to automatically register Changes.

  • Question

Resolved! How to link Record Lookup search input to Asset Tag field in UI Builder?

Hi Community,I am configuring Asset Workspace → Hardware Assets in ServiceNow UI Builder.I have added a Record Lookup component and configured:Table: Hardware (alm_hardware)Search configuration includes Asset tagI want the user to type an Asset Tag i...

  • Question

playbook not getting triggered

Hi all,I am working upon playbooks in servicenow. the issue was the playbooks was working fine earlier. but while verifying few of the things in the playbook  the playbook automatically went in deactivate mode. later i activated it without modifying ...

  • Question

Can't connect to Servicenow Support

Hello,I'm unable to raise my concern to ServiceNow support. It shows this page (attached screenshot), do you have idea on what I should do? I don't have another ServiceNow account. Should I create a new account? I was supposed to ask them about my ce...

  • Question

Email template - if statement scripting

Good morning,  I have been tasked to tidy up our companies email templates, I have a question I would like assistance with regarding scripting.  I would like to know if I can create an IF statement so that priority 1 incidents are followed by the urg...

  • Question

How to prepare for CIS-ITSM exam in 2026?

I am planning to give my CIS-ITSM exam by the end of this year (Dec 2026). I have also completed the ITSM Fundamentals and ITSM Implementations course on Nowlearning but I am not able to get much practice sets to prepare me well for the type of quest...

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