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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Call for Speakers – Save the Date Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Upcoming SNUG: Call for Sponsor Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Don't miss out! Iowa SNUG | October 2, 2025 Hosted by Heather Strukus 2 Oct, 2025 07:00 AM PDT Event Details Online DoD AI Now Assist Workshop - Accelerating Mission Readiness with AI-Powered Workflows Hosted by HollyHorton 2 Oct, 2025 07:00 AM PDT Event Details Online DoD AI Now Assist Workshop - Accelerating Mission Readiness with AI-Powered Workflows Hosted by HollyHorton 2 Oct, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: Building AI Skills for Adoption - University of Birmingham’s Journey Hosted by Lolita Honkpo 2 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

MFA Passkey Disabled

Is there any way to disable only passkeys in MFA?

  • Question

How to hide cards in Scope and Impact section of Change overview Tab

Hi,In Service Operations workspace, I am trying to hide some cards from the Scope and Impact section in Overview tab of a change record.     I checked UI builder pages as well. But since ui builder is fairly new for me, I could not found how those ca...

  • Question

Cannot get date filters working

So we created a database view between the knowledge table and AI Search events table; Created a list report from it and it works fine.Couldn't figure out how to add an interactive date filter to it.. once I added it to a PA dashboardRecreated the dat...

  • Question
  • Performance Analytics

Is there a good way to 'group by' a date/time field in local time?

Is there a good way to 'group by' a date/time field in local time? It seems that although you can handle dates as a time series, you cannot 'group by' year, month, day, hour, or minute.For example, it seems that it is not possible to create a graph t...

  • Question
  • Dashboard
  • Data Visualization
  • Platform Analytics

Y release - scheduled /on-demand PDF report - issue

Hello , We are in Y release. Scheduled/On-Demand PDF reports open with Error: Export failed using PARExport server.This was working before Y upgrade.Thank you and appreciae support with this request.

  • Question

Embed External Websites in SOW

hi,users would like to add a tab (as shown on the screenshot) and when clicked show an external website in an iframe. is this possible and if so how would i configure that? many thanks! 

  • Question

Modify Profile Menu- Native SN view

Hello All,Greetings.It would be great to share some insights about how do we include any new option (e.g. Navigate to ITSM Portal) OR remove any existing option (e.g. Printer Friendly Version) from the Profile Pop-up box. Looking forward to gather th...

  • Question
  • Agent Workspace

Resolved! 'Public Exploit' field in Vulnerability

Does any know how the value for 'Public Exploit' field is populated in the Vulnerability database?On our instance the value is set to 'unknown' for all the vulnerabilities.I am not able to find any information about the field in ServiceNow documentat...

  • Question

Resolved! CSA exam

I am yet to appear the CSA exam and would like to clear it in first attempt. Please advise the best approach that helps in clearing the exam as well as acquire the required knowledge, thank you in advance.

  • Question

only HR group members have to submit the full employee user creation

Hello All,1.I've a catalog item,where the request type is a drop down which have the values "software","Hardware","peripherals", and "User Account Management".2.Now,only the admins or "HR members" or "RMS members" can be able to see the "User Account...

  • Question

How to Review a Service Map - A Guide for Service Owners

Chances are if you're reading this blog entry, here in the ITOM section of ServiceNow Community, you know your way around the platform and would be able to poke around a service map. However, many of the service owners we ask to do review work during...

  • blog
  • Service Mapping
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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