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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Autonomous IT Academy - Digital Employee Experience (DEX) Hosted by seemasingh 27 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by seemasingh 27 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by HariomS35974003 27 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by seemasingh 27 May, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Champion Your Upgrade to the Australia release (APAC) Hosted by ServiceNow 27 May, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: SPM Academy Hosted by seemasingh 28 May, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Order Creation Process in TSM - Order Management

Hi Community, I am currently analyzing the order creation process in the TSM - Order Management application.So far, I have identified the logic/scripts responsible for creating:Customer Order recordsOrder Line Item recordsHowever, I am unable to trac...

  • Question

Unable to Login to ServiceNow Instance – Password Showing Incorrect

Hi All, I am facing an issue while trying to log in to my ServiceNow instance. When I enter my credentials, the system shows that the password is incorrect. I am sure that I am entering the correct password. I have already tried the following steps: ...

  • Question

SPM/ Project workspace financial calculations and rollup flows

  ServiceNow SPM SPM Financials:Calculations & Rollup Flow A complete reference for Project and Demand financials — source-of-truth tables, metric formulas, breakdown types, rollup hierarchy, and common Q&A. The Sources of Truth Every financial f...

  • Article

Tasks Page not loading lists on Audit Workspaces

Hi Everyone,I am new to Workspaces and currently working on a task page(workqueue) page in Audit Workspace. [Tasks Page]. I am facing an issue in Workspace where clicking on a list item is not loading/opening the corresponding record in the Tasks pag...

  • Question
  • Getting Started : Next Experience
  • UI Builder : Next Experience
  • Workspace : Next Experience

Platform Analytics

Hi All, We want to restrict module visibility to ITIL users. We want only 'Dashboards' and 'Data Visualizations' for ITIL users to be visible. I have restricted the particular module by adding the 'ITIL' role in the module but 'Indicators' are not hi...

  • Question

First Response Calculated through Compose Email in HR Case

HI,When an HR Case is created through Portal or Workspace, there may be scenarios where the agent sends the first response using the Workspace “Compose Email” option instead of adding a response through Additional Comments.The requirement is that the...

  • Question

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

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  • AI Search
  • Best Practices
  • KCS
  • Now Assist

Reuse client side code in portals

Hi,being a Servicenow newbie I wonder, how to create and (re-)use client side JS code for a portal solution. What I thought to understand: create an UI script for shared code and mark it as usable for UI type "Portal":https://www.servicenow.com/docs/...

  • Question

Bulk CI retirement using Transform Map

Hi All, I need suggestions on the best approach to retire bulk CI/server records in CMDB. The requirement is to update Operational Status, Installed Status to Retired and also remove the existing relationships when CI retired without modifying system...

  • Question

Resolved! Should Problems Auto Resolve Incidents?

Hi all, l'm receiving conflicting information and would like to know what the majority of others are doing. We're in the middle of implementing Problems in our ITSM platform. We're running Zurich. Looking to know how others are handling:Does resolvin...

  • Question

Steps to make software complaint.

I would like to understand the steps required to make a Windows product compliant from a Microsoft publisher perspective. Could you please guide me on the process involved?Additionally, it would be helpful if you could specify the relevant tables or ...

  • Question
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