ServiceNow Community

Article description is not showing in search results and in article tile for custom template article

Hi All, I have issue with the articles that are created with Custom templates the Article description is not showing in search results and in article tile for other template articles the description is showing as expected.Where is the description fie...

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Prevent non-admin users from modifying, adding, or removing columns in the Default list view layout

Hello,We have a requirement to prevent non-administrator users from adding or removing columns in the default list layout across all tables.We attempted to address this using Before Business Rules on the sys_ui_list and sys_ui_list_element tables.Bus...

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JDBC Step Missing in Flow Action

Hi All, I'm not finding the JDBC Step to create a Custom Flow action in ServiceNow to integrate with Oracle Data base for data fetch. Can anyone help me with the plugin ID that should be installed to have this option enabled during the Flow action c...

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widget not showing all Pending action items

Hi Team,I noticed an issue with the Pending Actions – Tasks to be completed by others widget. Currently, it shows the following two items for CIR0*****2:Application Security Production Readiness ChecklistData Protection Production Readiness Checklist...

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Platform: Configuration Management Database (CMDB) || Knowledge & Troubleshooting Resources

I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. For the similar topic of Common Service Data ...

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Data Foundations

How to transfer more than one asset in a transfer order line

I have a requirement to transfer more than 1 asset from stockroom A to stockroom B. But if i select Model first then it makes the Quantity Requested field read only and if i do vice versa i.e. i put Quantity requested 10 then i get an error and it se...

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Resolved! Send consolidated approval email for multiple demands/projects

Hello Team, We have received a recent requirement from our business users. Currently, they are managing the approval of multiple demands through an Excel sheet. They are now looking for a similar capability within ServiceNow, where the approver shoul...

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Splitting custom category table into 2 separate child tables

Dear community,i have the following requirement. Currently there is 1 custom table u_category. Which already contains data.I am extending this table to have child table u_category_1 with brand new data.+We would like to move existing data from paren...

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I need help to pass this stage

I can't locate user menu. Thanks

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Quick links in the employee center search results redirecting to "sn_ex_sp_quick_link" table backend

Hi All,I have configured quick links in search sources to get result in employee center when searched the quick links, but I'm facing a challenge if we click on the quick link result it is redirecting to "sn_ex_sp_quick_link" table from Employee cent...

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While transfer of my previous servicenow account with current organisation , I lost my certificate

please help to recover my CSA certificate which was tagged to my previous organisation email address

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Receiving an Alert level: critical. Invalid value on Update in the SOW workspace

Hello,I am encountering an issue when attempting to cancel an incident in the SOW (Service Operations Workspace) workspace. The error I receive is:"Invalid value on update"Context:I have a business rule in place that checks if the incident state is ...

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How can I display repair claims on the dealer portal?

Hello, I have installed bellow plugins for repair claim management.Manufacturing Sales Promotion ManagementManufacturing Repair Claim ManagementManufacturing Recall Claim ManagementAnd according to the following Docs, it states that repair claims can...

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Employee Centere Error on My Request option

Hi All, When we are clicking on the My Request in Employee center prompting the below error message. This is happaning only in Production not in the lower instances.

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How to set tabs component selected tab based on page paramter dynamically

Hi Experts,I created a tab1, with the following tabs:Tab Name, Tab IdTaba, tabatabb,tabbtabc,tabc There's a parameter of the UI Page selectedTab, I set the parameter value to selectedTab=tabcI would like to when the page loaded, the tabc selected (ba...

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