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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online What’s shaping the future of customer and employee experiences Hosted by Maria Reyes 13 Nov, 2025 08:00 AM PST Event Details Online Register Today for the Nebraska SNUG! Hosted by aditibansal2581 13 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Service Operations Workforce Academy Hosted by Lolita Honkpo 13 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Service Operations Workforce Academy Hosted by Lolita Honkpo 13 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: CMDB Data Foundations: Set the foundation for AI-ready IT operations Hosted by Lolita Honkpo 13 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: CMDB Data Foundations: Set the foundation for AI-ready IT operations Hosted by Lolita Honkpo 13 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Contextual Search results using business service and m2m_kb_ci

Hi all,Looking for help.  We have knowledge articles that we have associated to products (Configuration Items) via m2m_kb_ci.  When an incident is being created we would like the contextual search results to display matches based on short description...

  • Question
  • Incident Management

error using Create User in Active Directory v2 spoke

 I am able to use many of the other actions within the scope without issue. But, when attempting to use Create User, I consistently get this error:  "Action Status": { "code": 1, "message": "Error: Access is denied (Process Automatio...

  • Question

Idea to Epic conversion - SPM

I want  to create a business rule that triggers when the Idea record state changes resulting the creation of new Epic (or idea is convertes into Epic) after that the story should be created automatically.But I am nor able to find any UI action that s...

  • Question

Transform Map: How to display a custom error when a coalesce field is empty?

Hi everyone,I’m working on a Transform Map where one of the fields is set as coalesce.I would like to show a custom error message in import_log when this coalesce field is empty in the source data.I tried adding this check in the onBefore script: if ...

  • Question

Unable to see hardware in Asset class list

Hi All,  I created a role called itam_admin and I am trying to create a new asset.But in the asset type/class list wizard, I do not see some of the options like Hardware, Consumable, Facility etc.Are there special roles or ACLs required for this? 

  • Question

Getting server error in Oauth Apis

I have created a Oauth profile and I am trying to hit from postman , when I kept the username , password , Clientid , clientsecret in the body I am getting the access token in request body But when I tried it keeping Authoization as Oauth 2.0 and pro...

  • Question

How to create a catalog item from scheduled job

I have a requirement to create a catalog item bi-weekly automatically without manual intervention. I am trying this logic in scheduled Job, but it is working. but when I try in Background scripts it is working as expected. var cart = new sn_sc.CartJS...

  • Question

Solarwinds servicenow integration issue

Hi Team,I have configured the Solarwinds servicenow integration and able to see the records are updated in cmdb_ci table but I'm not able to see any records under cmdb_ci_availability_zone table and under cmdb_ci_cloud_key_pair table. The relationshi...

  • Question

Event rule and alert management

Hi Team, I am new to Event rule and alert management. I have a requirement as mentioned below: (1) I have to create a new event rule and a new alert management rule.(2) Add the following conditions to the new alert rule: CI Class Type = Cloud Service...

  • Question

Claim following a RITM

Hello,For certain service requests (RITM), we would like to give our customers the option to file a "complaint" once the request is closed.It can happen that the customer made a mistake in their initial request or that the request was not fully proce...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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