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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Improving DevOps and Digital Release workflows with Process Mining Hosted by Lolita Honkpo 3 Dec, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Improving DevOps and Digital Release workflows with Process Mining Hosted by Lolita Honkpo 3 Dec, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Product Roadmap: Security Incident Response (Q4, FY25) Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online AI-Powered Service Transformation: Real Results from Customers and ServiceNow’s Own Journey Hosted by Maria Reyes 3 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to edit CMDB Health Dashboard

Hi All, I want to edit the CMDB Health Dashboard(this is OOB) in Servicenow.Actually I wanted to edit this CMDB Health Dashboard and apply some filter .So i just want to know how to edit this dashboard and update/edit this dashboard.  

  • Question

Compare data between import set table and target table

Hi All,  I'm using a post execute script in Scheduled Data import, to delete the records in the target table. The DL's are synced from AD to ServiceNow via LDAP sync everyday. As part of delta sync I've to delete the DL's in the ServiceNow custom tab...

  • Question

Resolved! Regarding the OTB ServiceNow functionality that stops working when demo data is deleted

Hi, Everyone. I'm sorry that my question is quite vague.I have heard rumors that some ITSM processes and Catalog Item processes are actually implemented like demo data, and therefore certain out-of-the-box functionalities may not work if the demo dat...

  • Question
  • Incident Management
  • Problem Management
  • Service Catalog

Not able to add user in the HR Group through Flow

Hi Team,I’m facing an issue while adding a user to one of the HR groups through Flow Designer.In the flow, I am trying to add a user to the IGA group, which is an HR group. However, I’m consistently getting an error during this step.Sometimes Flow De...

  • Question

Dynamic Data Binding Issue: Same Task Number on All Cards

Hey guys! I really wonder what I'm doing wrong, as I've followed this Youtube tutorial thoroughly. Watch from 5:27 to understand where my issue starts.I am trying to show information about specific tasks, but it doesn't matter which card I open up, t...

  • Question

How to populate list collector from client script

Hi,How can we add managers in list collector variable based on group selected in another list collector variable using onSubmit client script.Kindly note that multiple groups may have same managers but the list collector variable holding managers sho...

  • Question

Resolved! automation of excel sheet via inbound email action

Hi Team,I have a requirement where, on the 1st of every month, I need to update the owner name in a custom table. The user will send an Excel sheet via email, which I will receive in ServiceNow through an inbound email action. I have already prepared...

  • Question

Access to inactive contacts in cases

Hi!I'm trying to make inactive contacts appear in the refered list in cases for users with a specific role ("Accès aux inactifs").I work on a copy of CSmanagementUtils where I made all "addActiveQuery" conditional like this :         if (!gs.hasRole(...

  • Question

Work notes only copied to one task, not all

Hi My business rule isn’t working as expected. What am I missing? When I add work notes to Task 1, they only update Task 2, but Task 3 doesn’t get any of the notes. It seems to copy notes from Task 1 to Task 2, but Task 3 remains unchanged (function ...

  • Question

Latest CSA Dumps

Can anyone please share the latest CSA Dumps,I have my exams scheduled in a month,If it can be shared would be really helpful for my exam

  • Question

Error while accessing Financials in project workspace

Hi, The project managers are unable to generate labor costs for the resources assigned on their project plan. While investigating, we see that the system log showing the following error while PMs accessing the financials section of their project work...

  • Question

How Conflict records are created in Change Management

Hello, please have a look at the below questions. Q1. I want to know how Conflict records are created in the conflict table.Q2. How does the Affected CI and Impacted services/CI related lists populate. and are these records also considered while crea...

  • Question
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