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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Hosted by LexaFu 28 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Tanium Push Integration with ServiceNow

Hi Community,  Has anyone integrated Tanium Push Integration into their instance where thier IP Address Access Control is blocking all IP ranges except for specific whitelisted IPs? We are trying to integrate Tanium but are unable to becuase I don't ...

  • Question

OOTB Behavior of Attachments When Transferring an HR Case

Hi everyone, I would like to clarify the OOTB behavior of attachments when an HR Case is transferred to another HR Case.We observed the following behavior:An attachment is originally added to the old HR Case by User A.The HR Case is then transferred ...

  • Question

SPM Agile Demand - Story Detail roll up

We have our SPM instance configured for the approved demand to generate a story. The snag is the business user is only able to see the Demand details, not the story details. Is there an OOTB capability for the Story details to Automatically summarize...

  • Question

Advanced Work Assignment (AWA) Manual Assignment Question

Hi Everyone,We are currently testing Advanced Work Assignment (AWA) manual assignment using a queue configured with:An Assignment Rule/Assignment Eligibility where "Enable auto assign work items" is not selectedAssign by Most Capacity is selectedA ba...

  • Question

Regaeding decision table issue

Hi all,I have a issue with sys_decision table. where in decision table i have configured some condition as input and get user and group as output. but when i try to test it , it is not giving me expected output as user and group rather it give me bla...

  • Question

ServiceGraph AWS Connector - Using MID Server

The Service Graph Connector for AWS is designed to connect directly with AWS APIs without using MID Server. However, for some clients, they may need to use MID Server for security reasons as a proxy. The  steps described below needs to be performed a...

  • Article
  • Data Foundations
  • Multiple Versions
  • Service Graph
  • Service Graph Connector

How to Facilitate Back-and-Forth Communication on Demands?

We are trying to move our project intake process into ServiceNow, but we’re stuck when it comes to facilitating back-and-forth communication between the Demand Manager and the requestor.Has anyone found an efficient way to request additional informat...

  • Question

An Exciting Opportunity to Become a 2026 Rising Star

          Get ahead. Grow. Shine. Become a ServiceNow Rising Star.      If you contribute to the ServiceNow Community and enjoy sharing your experiences, this program is for you!   You could be named ServiceNow Rising...

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Tanium Service Graph Connector

How do I configure the Tanium Service Graph Connector?   Version: 1.6 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.212:5000/mediawiki Tanium Configuration: Tanium Cloud Based Instance (as oppose to Tanium on-premises instan...

  • Article
  • Data Foundations
  • Service Graph Connector

Rate Model/ Rate Line Configuration

Hi Everyone, I have a requirement regarding Rate Line configuration and would appreciate any guidance. RequirementWe need to maintain a separate rate line for each employee/resource.When a new rate line is created for a user, the existing active rate...

  • Question
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