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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Prasanna_Patil Specialist How to edit "contact us for help " on esc portal Hello All   Can someone suggest how to edit this widge... Read More Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours with Frances Frei -- What to Do About an Authenticity Wobble (APAC) Hosted by jasminecole 27 Mar, 2026 03:00 AM PDT Event Details Online Office Hours with Frances Frei -- What to Do About an Authenticity Wobble Hosted by jasminecole 27 Mar, 2026 09:00 AM PDT Event Details Online Now Tech Night スペシャルミートアップ Hosted by Manarobot 29 Mar–30 Mar, 2026 10:00 PM PDT Event Details Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Abigail Lavadia 31 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy Hosted by Abigail Lavadia 31 Mar, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by Abigail Lavadia 31 Mar, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

IRE Errors for multiple classes

We are receiving IRE errors in the import set table after the record is send by third party to our staging table. The Errors are :-  {"cmdb_ci_database":{"incomplete":1,"errors":1},"cmdb_ci_service_discovered":{"unchanged":1},"cmdb_ci_linux_server":{...

  • Question

How to use twilio spoke to call a user.

Trying to get a way to create a customized message to be used when calling a user from the action. since im using flow designer i have a catalog item triggering this call that pulls in the incident variables at the start. The TwiML Instructions URL i...

  • Question

Need help in configuring heatmaps for advanced risk

There is a requirement to configure heatmap for advanced risk to add to dashboard. I am relatively new to GRC module. I saw this ServiceNow doc - https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/grc-risk/task/conf...

  • Question

Scoping Auditable Units

I'm not able to select newly created auditable units in an engagement scope. Even after I activate them and risk assess them, they are not available for selection. On a side note, I imagine scoping in the auditable unit will bring in all of the entit...

  • Question

Copy paste a screenshot in to the HTML field in service portal

Hi,  I am trying to pass images by using HTML feild on the service portal. I have followed this articlehttps://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/field-administration/task/render-journal-field-entries-as-html.h...

  • Question
  • Incident Management

Reset the AD password and send it to the user from flow designer

Hello, I have a requirement to reset the AD password and send it to the user using one password from the flow designer in servicenow. I see in flow designer we have option to reset the password.  1. What I need to pass in the Password field?2. Can we...

  • Question

Integration with Microsoft SharePoint - GRC Policy authoring

Currently we are checking the feasibility of integrating ServiceNow with Microsoft SharePoint for policy authoring. As per the ServiceNow docs, for the integration the 'Microsoft OneDrive spoke 2.3.1' needs to be installed. Link to the doc: https://d...

  • Question

Resolved! Certified System Administrator (CSA) Delta Exam Study Guide

Good day Everyone. I shall be writing the Certified System Administrator (CSA) Delta Exam for the first time this year as this is my 1st mainstream ServiceNow certificate. The email sent to me referred me to this Certified System Administrator (CSA) ...

  • Question

Activity Stream_@mentioned user

In my ServiceNow instance, while mentioning a person(@mani) in the comment/work notes of the story form , the mail to be triggered to the @mentioned person as per OOB behavior. it is working fine but for few case workers/developer , if they mention a...

  • Question
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