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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Its_Azar Specialist Why Staying Close to OOB in ServiceNow Makes Things Easier If you spend enough ti... Read More George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Tejas Adhalrao Specialist Display Empty Field Values as “NA” Hi Community, I have a client requirement in ServiceNow where all empty field value... Read More George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] App Engine Academy Hosted by HariomS35974003 20 May, 2026 01:00 AM PDT Event Details Online ITOM AIOps: Better Together with Dynatrace Hosted by seemasingh 20 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Academy Hosted by HariomS35974003 20 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Business Continuity Management (BCM) Workshop Hosted by Abigail Lavadia 20 May, 2026 10:00 AM PDT Event Details Online 5/20 WEBINAR: Enterprise Architecture in Healthcare: EA with an EA Hosted by Mary Kay Pierso 20 May, 2026 11:00 AM PDT Event Details Online 5/20 WEBINAR: Enterprise Architecture in Healthcare: EA with an EA Hosted by Mary Kay Pierso 20 May, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Making report for when a user access the employee center

Hello experts,Did anyone of you tried to implement a solution on reporting when a user login and accessed the employee center?I understand that there is information on transaction logs specifically on the url column when a user tried to access the em...

  • Question

data and reporting

While creating a new report to track the efforts spent for each demand, the report generated cannot be extracted in excel/csv, only available in pdf, is there an option to enable the excel export?

  • Question

Now Assist in MS Teams

Dear Community,we have integrated Now Assist with MS Teams. The user is able to open a case for itself, to update it, to upload attachments,... I would like to know if it's possible to have an ServiceNow agent which is able to push notifications to N...

  • Question

Story Scoping Limitation in DPR Releases

Hi  All, We would like to raise a concern regarding Epic and Story scoping in DPR.Epics typically span up to 3 months, while Stories represent shorter delivery cycles. In practice, not all Stories from an Epic are delivered in the same release , some...

  • Question

View Reports on a Dashboard and Dashboards using a Report

In the Performance Analytics & Reporting Office Hours on July 23rd, we discussed different ways to query data from multiple tables, including Dot Walking, Related List Conditions, and Database Views. One of the use cases reviewed was pulling data fro...

  • blog
  • Dashboard
  • Multiple Versions
  • Reporting

Outbout email

Hi,How can I write an ATF script to validate outbound email and determine whether a specific record was triggered? I tried all the options, but no luck.I enteredAn error message is : Could not find email matching conditions: could anyone help me? whe...

  • Question

Query on Client Script

Hello Everyone,I am facing an issue related to impersonation and field behavior in ServiceNow.I wrote a Client Script where, if a specific user is impersonated, the Assignment Group field should become read-only; otherwise, it should remain editable....

  • Question

Required Fields for CMDB Health

Hi All, I am looking to make the Serial Number attribute mandatory on the cmdb_ci_computer table. However, the field is inherited from the CMDB Base (cmdb_ci) table. How can I enforce it as required only for the cmdb_ci_computer class? Also, how is t...

  • Question

Add a text to the Employee center Header

Here is how you can add text via CSS to the header without modifying the widget:   Add and tweak to your needs this CSS to your sp_theme:     // JP Custom header text .navbar-brand{ display: flex; align-items: center; } .navbar-brand img{ // fi...

  • Question

How do you know which model is being used?

Hello, We are using Now Assist with a BYOK setup, where we initially deployed 2 OpenAI models:- gpt_small- gpt_largeThis works fine when we test our Virtual Agent with Now Assist.How do we know however whether Now Assist is using either the gpt_small...

  • Question

Now Assist Guardian - Prompt Injection - How Does it Work?

We are enabling Now Assist in Virtual Agent.We are also enabling Now Assist Guardian - Prompt Injection. We are struggling with understanding what ServiceNow considers a malicious prompt to be?If a user using the Virtual Agent in Employee Center asks...

  • Question

Suggestions Needed for ServiceNow to Oracle Integration

Hello, I have a project in which we are developing a service request application for travel reimbursement. Once a user submits a travel expense report, the data needs to be inserted into Oracle database tables. We would like your suggestions on the b...

  • Question
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