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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by jordancbaron Save the date: now[dev] is coming to San Jose! Save the date: now[dev] is coming to San Jose Mark your calendars: November 4–5, 20... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request
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Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online How ServiceNow's CMMS, powered by Field Service Management... Hosted by JenniferG 9 Sep, 2026 01:00 PM PDT Event Details Online WORLD FORUM is coming to New York September 10th!! Register today! Hosted by tracyo_brien 10 Sep, 2026 05:00 AM PDT Event Details In person ServiceNow World Forum - New York City Hosted by HollyHorton 10 Sep, 2026 05:00 AM PDT Event Details In person Build Agent Workshop - Atlanta Hosted by Carrie Lea 10 Sep, 2026 06:00 AM PDT Event Details Online Federal Tech Talk: Clarity, Control, Compliance. Meeting Federal Mandates with ServiceNow and Armis Hosted by Mayleen Fitzcha 10 Sep, 2026 10:00 AM PDT Event Details In person Customer Success Reception -- Free Registration Open to All Hosted by RoxanneZ 10 Sep, 2026 02:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Approval generation for users in multiple approval groups

Issue: I am investigating an issue with Management approval generation where a user can belong to multiple groups that are all configured as required approver groups. During approval creation, only one user approval record is generated, and approving...

  • Question

Custom notification query

Hi,We have auto reject enabled on catalogue approval models.  The approver receives reminder emails are intervals advising 'This is a reminder that you have a pending approval for the following request. Please note that this request will get auto-rej...

  • Question

Unable to copy reference field value in Service Portal

Hi folks,I’m trying to understand if there is any OOB way to allow users to copy values from a reference field in Service Portal.In my case, the requirement is to copy the value from a User Reference field (see image below).This is for a record in th...

  • Question

Discovery Fundamentals モジュール２のタスクにてMID ServerがDownとなっているため進められません

Discovery Fundamentals Module2 のタスクでMID Serverが Downとなっているため、タスクを完了できません。タスクで使用するmid server用のユーザー設定には問題がないように見えるので、実際にMID ServerがDownしている可能性があるのですが、どうすれば解決できるでしょうか。  

  • Question

ServiceNow Administration Fundamentals LabX

ServiceNow Administration Fundamentals LabX this is one of my courses and unfortunately, due to network issues, our instance has been terminated. Could you please resolve the issue?

  • Question

Otto vs Now Assist: What Actually Changed

Let's address the elephant in the comments section first, because it's the same question no matter which Knowledge 26 recap or LinkedIn post you're reading it under:   Is ServiceNow Otto just Now Assist wearing a trench coat?   Fair question. Service...

  • blog

Important Update on Legacy Reporting and Analytics with Australia Release

Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026   Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...

  • blog
  • Australia
  • Dashboard
  • Migration
  • Performance Analytics
  • Platform Analytics
  • platform analytics migration
  • Upgrades

“Add Widget” does not appear on the dashboard

The “Add Widget” (+) button is not appearing on the dashboard. I have the platform admin role and permissions to edit reports and dashboards. I also tried configuring the com.snc.pa.dashboard.editable property and other related properties, but the is...

  • Question

Unable to Add Field via Configure Form Layout

Hi All,I’m trying to add a field to the Incident form, but I’m unable to do so through Configure Form Layout. I’ve already attempted the available options, but the field still doesn’t appear. Please see the screenshots below for reference, and kindly...

  • Question
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