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What`s New Popular Posts More The latest in Community Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Tejas Adhalrao Specialist Display Empty Field Values as “NA” Hi Community, I have a client requirement in ServiceNow where all empty field value... Read More George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More George_1 Specialist Record producer in workspace How to add a record producer as form in workspace. Read More George_1 Specialist User Group While assigning a group to the user im seeing this error. Why      Read More George_1 Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online CONFIRMED - Wellington SNUG May 2026 Hosted by craigwall 13 May, 2026 09:30 PM PDT Event Details Online Federal Tech Talk: ServiceNow CRM: Customer Experience and Service Delivery Hosted by Mayleen Fitzcha 14 May, 2026 10:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Business of Ideas — w/ Carrie Elkins Hosted by jasminecole 15 May, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Business of Ideas — w/ Carrie Elkins (APAC) Hosted by jasminecole 15 May, 2026 03:00 AM PDT Event Details Online From Rollout to Results: How a Healthcare Giant Scaled ServiceNow Skilling Across 4,000+ IT Agents Hosted by HariomS35974003 19 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by HariomS35974003 19 May, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Wrongly calling out as TRIAGE in OOTB Agentic workflows?

Triage refers to the assignment of priority levels to tasks or individuals to determine the most effective order in which to deal with them.But the below 2 OOTB Triage casesCSM - Triage cases ITSM - Triage and categorize ITSM incidents Just talks abo...

  • Question

Platform Academy セッション #28 - 2022年12月8日 - ServiceNowにおけるレコードのセキュリティ保護

このセッションでは、ServiceNow でレコードを最も安全に保護する方法を学びます。Access Control Lists (ACL)、Data Filtration、およびデータを保護するためのその他のオプションに関するベストプラクティスとガイダンスについて説明します。プロダクトサクセスマネージャーの@Paige Duffeyと@Jarod Mundtが皆様からのご質問にお答えします。 ビデオ: https://www.youtube.com/watch?v=x-HCp6udgWU リ...

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Resolved! Exported report is showing duration filed values in seconds

Hi , I created a report on  database view with duration fields are displayed in reports as 05 days 11 hours as an example but once exported to an excel sheet, they get displayed as integers representing the number of seconds instead of 05 days 11 hou...

  • Question

Provider notification when someone mentions using @name

Hi,  What I am trying to achieve is if someone mentions my name in an additional comment is an Hr case or Incident, the mentioned person @ should receive an provider notification.  I tried this in live_notifications table, where all the records are c...

  • Question

How to automate ATF test execution

I need a way how to initiate the execution of the pre-created ATF case from the backend call. I was under impression that I can use something like:var runner = new sn_atf.AutomatedTestFramework();var executionId = runner.startTest('my test sys_id'); ...

  • Question

Long Change Windows due to Hypercare

Some of our teams are creating Change Requests with long change windows to cover the break fix changes during the hypercare period, however but the problem here is limited traceability of the break-fixes applied to the specific CI and approvals to de...

  • Question
  • Change Management

I want to show field data to users for custom role

Hi Team, I have catalog form, where one variable is reference to cmdb_ci table, for that table user is not having access, so that he is not able to view any record on that table, it is showing as empty. for this I have created a read ACL, and I have ...

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