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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Register now for the Iowa SNUG! Hosted by Heather Strukus 10 Sep–2 Oct, 2025 07:00 AM PDT Event Details Online ServiceNow Meetup #7: Wrocław Hosted by MichałG 10 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: Get started with IT Operations Management Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security Solutions for Real-World Business Challenges Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: SOW Adoption Series Session 4 - Agent Workspace to SOW Migration Overview & Demo Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: HR Service Delivery Academy — ServiceNow Zurich Release Highlights for HRSD Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

List Collector

Hi All,  I've a List collector variable in the catalog item which is referenced to a custom table. The table has 81K + records and it is required to load all the data for end users. Since it is trying to load lot of data, though it is working from Se...

  • Question

Incident State - On Hold = 3, shows as Closed Complete

In the Incident module, the State = On Hold has an integer value of 3.   In the base Task table, 3 = Closed Complete.   Because of this, when the user does metrics on the Task table, Incidents that are On Hold are showing in the Closed Complete bucke...

  • Question
  • Incident Management

Resolved! How to preview attachment in the new tab from Workspace

Hello everyone,Is there a use case or configuration for the Workspace's Attachment panel that allows the preview page to open in a new tab of the current browser? Current Behavior- When you click on the attachment, the Workspace displays the document...

  • Question

Project Help !!

I have a Record Producer in ServiceNow that captures data such as Employee Name, Employee ID, Joining Date, Department, and Salary.The requirement is:When the record producer is submitted, a record must be created in a custom table (say u_employee_de...

  • Question

How do we add reference qualifier for list collector in catalog item.

I have a list collector field in catalog item which is referencing the asset table called u_st_hsm. I have to populate fields on the list collector  based on another variable in the catalog item called location_2 . I also need to add another filter f...

  • Question

CAD based question

How do you configure a Scheduled Job to execute on the last day of every month?a) Set the Run field value to Periodically and the Repeat Interval value to 31b) Set the Run field value to Periodically and the Repeat Interval value to Last Dayc) Set th...

  • Question

Now Mobile Custom Theme is not working

Hi all, I created a custom Now mobile Theme and It is working fine for me.But When I try to Impersonate Another User the theme is not getting Applied why. I Also seen few people login into now mobile also are not able to see the theme.Thanks In Advan...

  • Question

Workflow Studio

Hi,I am currently using a REST API within Workflow Studio to retrieve data, which includes the host_id of hosts that have been updated on the endpoints. Once this data is obtained, I need to iterate through each host_id, make a subsequent REST API ca...

  • Question

Exposing AI Agents via Virtual Agent API

Hi all,We’ve successfully created a ServiceNow AI Agent, and it’s working well through the Now Assist chat window. However, we’re running into issues trying to access the same AI Agent through the Virtual Agent API, specifically via the /api/sn_va_as...

  • Question
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