Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
923868members
2908463posts
watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online November Speed Networking! (APAC-friendly time) Hosted by Anisa Chaudry 4 Nov, 2025 04:30 PM PST Event Details Online Live on ServiceNow: [APAC] Unlocking Agentic AI with Impact Accelerators Hosted by Lolita Honkpo 4 Nov–5 Nov, 2025 11:30 PM PST Event Details Online Mastering IT Investment Management Workshop Hosted by Mayleen Fitzcha 5 Nov, 2025 06:00 AM PST Event Details Online Northern Alberta SNUG and pre-SNUG Workshop Hosted by Brandie 5 Nov, 2025 07:00 AM PST Event Details Online Webinar Series: CRM for the AI Era - Episode 3 - Turn the last mile into a first visit fix Hosted by Maria Reyes 5 Nov–30 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Accelerate Prisma SASE Deployments with the Certified ServiceNow App Hosted by Lolita Honkpo 5 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Add field’s information into email template

Hi, When emailing out of a ticket the subject etc is automatically populated based on the short description of the ticket. We have a need to add some fields of the ticket into the body of the email automatically. How can we achieve this!

  • Question

MVP Talks: Inside the black box: A Generative AI technical deep dive

  Join ServiceNow MVP Anders Figenschow to explore the neural networks and transformer models powering AI features like code generation and ticket summaries   This video is part of our Community Week 2025 celebration. Anders originally gave this ta...

  • blog

Will ServiceNow Studio add an option to change Domain Scopes?

Hi, ServiceNow Studio has options to change the App Scope and the Update Set, which are great as it follows the ethos of not having to leave SN Studio, but we are big users of Domain Separation and this is the only reason why we HAVE to leave SN Stud...

  • Question

ATF Test Step Status is Failure even when test logs are sucessfull

Hi Team, I created a ATF and it ran successfully. However the Test Result status is showing as "Failure" with no Failure Details. I also added the errors to "Warning and Ignored" List. Please find the below screenshots. Can you please help me how to ...

  • Question

Reminder: Kansas City SNUG on 11/7

Hello!   There is still time to register for the SNUG on Friday 11/7! You must register prior to the event in order to attend.   Please note that visitor parking for the event is available at Burns and McDonnell via Wornall Road per the attached map....

  • Article

November Speed Networking! (EMEA-friendly time)

Create professional connections in ServiceNow through monthly speed networking sessions!   Get ready to connect with our ServiceNow University community of learners! We invite you to interact and network with other ServiceNow University users in this...

  • Event
  • Connect
  • networking
  • ServiceNow University

CWM FAQs and Tips

In this article you'll find a running list of our most frequent FAQs and Tips for using and implementing CWM. Feel free to add your own tips in the comments or ask a question!The following information is based on the May 2024 store release of CWM.   ...

  • Article

Unable to trigger approval from flow

Hi,Im working on triggering approvals for a Catalog Item where I'm selecting Impacting Organizations in a List Collector variable on the basis of which im fetching the contacts and sending approvals to them using Flow Designer, but I'm unable to achi...

  • Question

CSA additional resources

Hi there!System Admin in the making. Which additional resources would you recommend for the CSA exam. Already taking the SNAF + reading the e-book. Even following Knewget in youtube, which is really helpful to grasp concepts. Do you know any other re...

  • Question

Scripting Governance Tool

 Disclaimer – This article is part of a series exploring the new features and capabilities introduced in the Zurich release. Since we’re still in the Early Availability (EA) phase, things may change before General Availability (GA). After GA, these a...

  • Article
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More