How to Compare Application Configurations Across Different Application Scopes
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59m ago
Hello everyone,
I am currently rebuilding an existing ServiceNow application in a different application scope.
For example:
Existing application: App_A
New application: App_B
Both applications exist in the same ServiceNow instance but have different application scopes.
The applications contain approximately 20 application files, including:
Catalog Items
Flows
Client Scripts
Script Includes
Business Rules
I was able to copy the flows, but the other application files were recreated manually by referring to the existing application's configurations.
Therefore, I would like to verify that the new application has been configured correctly, without any missing settings or unintended differences.
In particular, I would also like to compare Catalog Item variable configurations, such as variable types, mandatory settings, default values, and choices.
My questions are:
Is there an efficient way to compare application configurations across different application scopes within the same ServiceNow instance?
Are there any out-of-the-box features in ServiceNow that can help with this comparison?
I am also considering exporting the configurations as XML files. Would this approach allow me to compare all relevant settings, including Catalog Item variables and their related configurations?
My goal is to compare the current configurations of both applications, rather than their update histories.
We are using the Australia release.
Any suggestions or best practices would be greatly appreciated.
Thank you in advance!
